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Archive

FSCS declares Eunisure Ltd in default

Link(s):Eunisure Ltd - check you can claim | FSCS Context Eunisure Ltd (‘Eunisure’) is an insurance broker which was placed under investigation by FSCS on 20 July 2022 and declared in default on 14 November 2024.  On 7 July 2022 the company entered Creditors Voluntary...

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HMT publishes an open Consultation on Captive Insurance

Link(s):Captive insurance - GOV.UKCaptive_insurance_consultation1.pdfChancellor announces consultation on UK captive regime - London Market Group Context Announced as part of the Mansion House address, HM Treasury has published an open Consultation on Captive...

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HMT publishes recommendations for the FCA

Link(s):Recommendations for the Financial Conduct Authority: November 2024 - GOV.UKCX_Letter_-_Recommendations_for_the_Financial_Conduct_Authority__FCA__-_Nikhil_Rathi_14112024.pdf Context The Financial Services and Markets Act 2000 requires the Treasury, at least...

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FOS announces moves to modernise the redress system

Link(s):Financial Ombudsman Service and FCA move to modernise redress system – Financial Ombudsman service Context In conjunction with the FCA (as outlined above), FOS has announced details of the Call for Input which seeks to review and modernise the redress system. ...

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FCA provides a Wider Implications Framework update

Link(s):Wider Implications Framework | FCAWider Implications Framework issues log – April 2024Terms of Reference for the Wider Implications FrameworkWider Implications Framework meeting minutes, 25 April 2024 Context In line with other moves following the Chancellor’s...

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FCA fines Metro Bank £16m for financial crime failings

Link(s):FCA fines Metro Bank £16m for financial crime failings | FCAFinal Notice 2024: Metro Bank plc Context The FCA has fined Metro Bank £16m for failing to have the right systems and controls in place to adequately monitor over 60m transactions, with a value of...

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FCA confirms new Chair of Regulatory Decisions Committee

Link(s):Regulatory Decisions Committee (RDC) | FCA Context The FCA has updated its Regulatory Decisions Committee (RDC) web page to update the Committee membership details, and effectively confirm Alison Potter as the new Chair.  Potter becomes Chair of the Committee...

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FCA Updates its REP008 reporting web page

Link(s):REP008: Conduct Rules reporting for solo-regulated firms | FCA Context The FCA has updated its web page in relation to REP008 Conduct Rule breach reporting. Key points to note and next actions The only update is to the section in relation to submitting a nil...

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FOS highlights the rise in ghost broking

Link(s):‘Ghost brokers’ haunting the insurance market – Financial Ombudsman service Context FOS has published a consumer-facing article highlighting a rise in ghost broking, urging consumers “to be vigilant as online fraudsters prey on victims, offering fake insurance...

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FCA publishes FCA and Practitioner Panel 2023/24 survey

Link(s):The FCA and Practitioner Panel 2023/24 survey findings | FCAFCA and Practitioner Panel Survey 2023-24 Report Context The FCA has published the findings of its recent FCA and Practitioner Panel 2023/24 survey which collates the responses from its information...

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FCA publishes its latest complaints data

Link(s):Complaints data | FCAFirm specific complaints data | FCAfirm-level-complaints-data-2024-h1.xlsxAggregate complaints data: 2024 H1 | FCAaggregate-complaints-data-2024-h1.xlsxOpened complaints | FCAClosed complaints | FCAComplaints upheld | FCARedress paid | FCA...

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FCA cracks down on illegal finfluencers

Link(s):FCA cracks down on illegal finfluencers | FCA Context The FCA has announced that it is interviewing 20 ‘finfluencers’ under caution, targeting those who may be touting financial services products illegally.  The FCA has also issued 38 alerts against social...

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FOS publishes half yearly complaints data

Link(s):Complaints jump by 40% year on year – Financial Ombudsman service Context FOS has published the number of financial complaints it has received in the first half of 2024, which rose by over 40% compared to the same period in 2023. In the first six months of...

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FCA publishes an interim updated Regulatory Initiatives Grid

Link(s):Regulatory Initiatives Grid | FCA Regulatory Initiatives Grid - Interim update | FCA regulatory-initiatives-grid-interim-update.xlsx (live.com) Context The FCA has published an October 2024 interim update to the Regulatory Initiatives Grid (RIG), updating its...

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FOS publishes wedding insurance guidance

Link(s):Don’t let wedding woes ruin your big day: check your insurance now – Financial Ombudsman service (financial-ombudsman.org.uk) Problems with wedding insurance? – Financial Ombudsman service (financial-ombudsman.org.uk) Context FOS has published guidance for...

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FCA publishes Handbook Notice 122

Link(s):Handbook Notice 122 (fca.org.uk) Context The FCA has published Handbook Notice 122, in which it has confirmed updates to the Dispute Resolution Sourcebook (DISP) in relation to the pause on the requirement for firms to provide a final response to Discretionary...

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ICO publishes a new data protection audit framework

Link(s):New data protection audit framework launched to help organisations improve compliance | ICOData protection audit framework | ICO Context The ICO has today launched a new audit framework designed to help organisations assess their own compliance with key...

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LMA and IUA publish claims ‘taster’ job simulations

Link(s):Insights (lmalloyds.com)IUA and LMA take first steps to tackle early career challenge - claims 'taster' job simulations Context The LMA and the IUA have launched two online claims job simulations to improve visibility of career opportunities in claims. Key...

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CII produces a Consumer Duty Board reporting White Paper

Link(s):White Paper: Consumer Duty Board reporting (cii.co.uk)Consumer-duty-roundtable-reporting-final-25-september.pdf (cii.co.uk) Context The CII has published a useful White Paper, with input gathered by FWD Research in July this year from Institute members...

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ABI publishes latest figures on fraudulent claims

Link(s):No let up in crack down on insurance cheats as industry detects £1 billion worth of fraudulent claims | ABI Context The ABI has published recent figures revealing £1.1 billion worth of fraudulent claims were detected last year, up 4% on 2022.  The figures are...

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FCA publishes Quarterly Consultation No. 45

Link(s):CP24/18: Quarterly Consultation Paper No. 45 | FCACP24/18: Quarterly Consultation No 45 (fca.org.uk) Context The FCA has published a brief Quarterly Consultation Paper CP 24/18 proposing two minor amends in relation to access to cash (a consequential amendment...

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FSCS publishes an update about its transformation journey

Link(s):Boosting efficiency and enhancing customer outcomes | FSCS Context Sarah Marin, Chief Customer Officer at FSCS, has provided an update on how FSCS is changing the way it handles claims to boost efficiency and enhance customer outcomes.  FSCS has been on a...

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FOS publishes Ombudsman News issue 194

Link(s):Ombudsman News 194 – Financial Ombudsman service (financial-ombudsman.org.uk) Context FOS has published issue 194 of Ombudsman News, which looks at the latest FOS complaints data that we commented on in our previous weekly update. The latest data covers the...

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