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Archive
FCA publishes an updated Regulatory Initiatives Grid
Link(s):Regulatory Initiatives Grid | FCARegulatory Initiatives Grid - April 2025Regulatory Initiatives Grid dashboard – April 2025 | FCAregulatory-initiatives-grid-apr-2025.xlsxFinancial Services Regulatory Initiatives Forum - Minutes: February 2025Terms of...
FCA Consultation Paper CP25/8: Data decommissioning – removing reporting and notification requirements
Link(s):FCA reduces firm burden for 16,000 firms | FCACP25/8: Data Decommissioning: Removing reporting and notification requirements Context The FCA has commenced its work in relation to reducing reporting burdens for firms by publishing Consultation Paper CP25/8. The...
FCA publishes a new blog “Operational resilience: beyond regulatory raincoats”
Link(s):Operational resilience: beyond regulatory raincoats | FCA Context The FCA has published a new blog article marking the end of the operational resilience transition period on 31st March 2025, the ended. The article reflects on lessons learned and looks ahead at...
FCA publishes a further bereavement and power of attorney vulnerability report – banks and building societies
Link(s):FCA probes banks on bereavement and power of attorney policies | FCARetail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement | FCA Context In a further review of how firms approach the...
FCA updates its Fees web page – videos explaining how to pay annual fees
Link(s):Fees and levies | FCA Context The FCA has updated its Fees and Levies web page to include videos explaining to firms how to pay their annual fees. Key points to note and next actions The videos are: How to view your invoice How to pay How to pay your invoice...
ICO fines law firm £60,000 for data system security weaknesses
Link(s):Law firm fined £60,000 following cyber attack | ICODPP Law Ltd | ICOdpp-law-ltd-monetary-penalty-notice.pdf Context The ICO has fined DPP Law Ltd (DPP) £60,000, following a cyber attack that led to highly sensitive and confidential personal information being...
ABI responds to Which? research into insurers’ ‘storm’ and ‘flood’ definitions
Link(s):Statement on Which? findings on insurers definitions of storms and floods Context The ABI has responded to the Which? report criticising the insurance industry for not making it clear enough how it defines a 'storm' or a 'flood'. The report quotes FCA figures...
CMA publishes a raft of guidance in relation to consumer law oversight
Link(s):The UK consumer law revolution: CMA publishes long-awaited guidanceConsumer protection law for businesses - GOV.UKThe CMA's approach to consumer protectionCMA 207 Unfair commercial practicesWhat businesses need to know about unfair commercial practices -...
ASA publishes four key tips on using personal data for marketing
Link(s):Stay up to data: four key tips on using personal data for marketing - ASA | CAP10 Use of data for marketing - ASA | CAP Context The Advertising Standards Authority (ASA) has published a webpage outlining the rules that marketers need to follow when...
FCA and HM Treasury confirm reappointment of Nikhil Rathi as FCA Chief Executive
Link(s):Nikhil Rathi reappointed as FCA chief executive | FCANikhil Rathi reappointed as Chief Executive of the Financial Conduct Authority - GOV.UKReappointment of Financial Conduct Authority Chief Executive Officer -...
FCA publishes its 2025/26 regulated fees and levies proposals
Link(s):CP25/7: FCA regulated fees and levies: rates proposals for 2025/26 | FCACP25/7: FCA regulated fees and levies: rates proposals for 2025/26 Context The FCA has published its Consultation Paper, CP25/7, with its 2025/26 fees and levies proposals, which include...
FCA publishes its annual work programme for 2025/26
Link(s):Support for innovative products and new firms part of new FCA work programme | FCAFCA annual work programme 2025/26 | FCA Context The FCA has published its 2025/26 annual work programme outlining what it intends to deliver in the first year of its five-year...
Three London markets associations launch a new joint training programme to drive out non-financial misconduct
Link(s):London market associations unite to launch misconduct training programme following FCA requestBuilding a Diverse Workforce for the Future Webinar – Liiba Insights Context Following the publication of the FCA’s 2024 report on non-financial misconduct in the...
FCA confirms increase in FOS maximum award limits
Link(s):DISP 3.7 Awards by the Ombudsman - FCA Handbook Context In line with the policy to automatically adjust the Financial Ombudsman Service’s (FOS) award limit to keep pace with inflation, the award limits will increase with effect from 1 April 2025. The...
Launch of ‘My FCA’ – a reminder
Link(s):My FCA | FCA Context In its latest Regulatory Round-Up e-mail, the FCA has reminded firms that it’s new ‘My FCA’ portal for registered and authorised firms will be launched on 31 March 2025. Once signed in, users will be able to see their...
FCA sets out its planned outcomes and metrics 2025 to 2030
Link(s):FCA outcomes and metrics 2025 to 2030 | FCAA smarter regulator - more efficient and effective | FCASupporting growth | FCAHelping consumers navigate their financial lives | FCAFighting financial crime | FCA Context The FCA, alongside the publication of its new...
FCA publishes its 2025-2030 5-year strategy
Link(s):FCA launches 5-year strategy to support growth and improve lives | FCAHow we work | FCAOur strategy 2025 to 2030 Context The FCA has launched a new 5-year strategy which sets out the FCA’s vision for the next 5 years, and which will focus on 4...
FCA outlines next steps on Consumer Duty rule review
Link(s):FCA outlines next steps on Consumer Duty rule review | FCAFS25/2: Immediate areas for action and further plans for reviewing FCA requirements following introduction of the Consumer Duty | FCAFS25/2: Immediate areas for action and further plans for reviewing...
FCA announces its planned Market Study into the ‘pure protection’ market
Link(s):FCA to scrutinise whether pure protection market provides fair value to consumers | FCAMS24/1: Pure Protection Market Study | FCAMarket Study MS24/1.2: Market study into the Distribution of Pure Protection Products to Retail Customers - Terms of Reference...
FCA updates its vulnerable customer outcomes report page
Link(s):Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement | FCA Context The FCA has made a minor update to its recent ‘Delivering good outcomes for customers in vulnerable circumstances – good practice and...
FCA confirms fine and ban decision for Robin Crispin Odey subject to Upper Tribunal hearing
Link(s):FCA decides to fine and ban Robin Crispin Odey | FCANotice of Decision 2025: Robin Crispin William OdeyWarning Notice Statement 24/4 Context The FCA has decided to fine Crispin Odey of Odey Asset Management LLP (OAM) over £1.8m and ban him from the UK...
FOS shares problems it sees with travel insurance
Link(s):Problems with travel insurance? – Financial Ombudsman service Context FOS has published a blog in relation to the customer problems it encounters in dealing with complaints about travel insurance. FOS provides the following guidance for customers to avoid some...
HM Treasury unveils action plan to cut the cost of regulation for businesses
Link(s):Radical action plan to cut red tape and kickstart growth - GOV.UKA new approach to ensure regulators and regulation support growth - GOV.UKNew approach to ensure regulators and regulation support growth (HTML) - GOV.UK Context The Chancellor of the Exchequer,...
Lloyd’s publishes full 2024 results
Link(s):Lloyd’s reports sustainable, profitable performance in 2024Lloyd’s Full Year results 2024 Context Lloyd’s has announced its full year 2024 financial results, which show a continuation of positive returns, with profit before tax of £9.6bn (2023: £10.7bn),...
Which maintains its pressure on the FCA in relation to insurer premium finance APRs
Link(s):Some car and home insurers still charging exorbitant interest rates to pay monthly, despite repeated warnings, Which? finds - Which? Policy and insightMonthly car and home insurance prices are still packing a premium - Which? News Context Which? has published...
FCA publishes Consumer Support outcome report: good practices and areas for improvement
Link(s):Consumer Support Outcome: good practices and areas for improvement | FCA Context This review report sets out the findings of an FCA review of firms’ approaches to the Consumer Support outcome of the Consumer Duty. The FCA wants firms to provide a level of...
FCA provides updates about enforcement transparency, DE&I and non-financial misconduct
Link(s): Update on the FCA’s enforcement transparency proposals | FCA Our letter to the Treasury Select Committee on the FCA's enforcement work and diversity & inclusion Context The FCA has announced that it has written to the Treasury Select Committee, setting...
FCA publishes statement on its next steps in the motor finance review
Link(s): Statement on motor finance review next steps | FCA Context The FCA has published a statement confirming that, if it is shown that motor finance customers have lost out from widespread failings by authorised firms, it is likely to consult on a formal industry...
FCA publishes new ‘approved persons’ resource in relation to Senior Management Functions and Controlled Functions – including Case Studies
Link(s): Approved persons | FCASenior management functions | FCAPrepare to apply for a senior manager function | FCAApply for a senior management function | FCACase studies: applying for a senior management function | FCAHow we assess senior management function...
FOS publishes its latest Ombudsman News
Link(s):Ombudsman News Context In line with its recent practice of no longer issuing numbered editions of Ombudsman News, the FCA’s latest Ombudsman News e-mail shares the Q3 2024/25 quarterly complaints data, includes commentary on the FOS decision to charge...
ICO and the FCA publish a letter to Trade Association Chairs/CEOs: “Supporting AI, innovation, and growth in financial services”
Link(s):FCA and ICO letter: Supporting AI, innovation and growth in financial services Context John Edwards (the Information Commissioner), and Nikhil Rathi (Chief Executive, FCA) have sent a joint letter to Trade Association Chairs / CEOs in relation to “ Supporting...
Financial Services Consumer Panel (FSCP) publishes a number of Consultation / Call for Evidence / Call for Input responses
Link(s):Publications panels search results | FCA Context The FSCP has published several responses to various Consultations / Calls for Evidence / Calls for Input, a number of which may be of interest to Aviva brokers. Key points to note and next actions Financial...
FCA publishes vulnerable customers research alongside a review and examples of good and poor practice
Link(s):Vulnerable customers encouraged to open up to firms to get the right support | FCAFirms' treatment of customers in vulnerable circumstances – review | FCADelivering good outcomes for customers in vulnerable circumstances – good practice and areas for...
FOS publishes Q3 2024/25 complaints data and commentary
Link(s):Quarterly complaints data: Q3 2024/25 – Financial Ombudsman service Financial Ombudsman Service receives 40% more cases when compared to the same time last year – Financial Ombudsman service Context FOS has published its Q3 2024/25 complaints data (October to...
FCA bans two former Credit Suisse executives
Link(s):FCA bans former Credit Suisse executives following US criminal convictions | FCA Final Notice 2025: Andrew Pearse Final Notice 2025: Surjan Singh Final Notice 2021: Credit Suisse International, Credit Suisse Securities (Europe) Ltd, and Credit Suisse AG...
FCA publishes Q4 2024 Whistleblowing data
Link(s):Whistleblowing quarterly data 2024 Q4 | FCA Context The FCA has published its Q4 2024 Whistleblowing data, covering October to December 2024. The data shows the number of new whistleblowing reports received and the number of existing reports closed during the...
FCA bans former Director for insurance premium fraud
Link(s):Final Notice 2025: David Robert Cooke Context The FCA has published a Final Notice confirming that a former Director of and CF1 Approved Person at an insurance broker, Professional Construction Risks Limited, has been banned from holding any future Senior...
FSCS is now open to claims – Arthur Temlett t/a Abacus Insurance Consultants
Link(s):Arthur Temlett - check if you can claim | FSCS Context FSCS has confirmed that it is now open to claims in relation to Arthur Temlett, trading as Abacus Insurance Consultants, deeming the firm to be ‘under investigation’, but FSCS has not yet established...
ICO publishes guidance on employment practices and data protection: keeping employment records
Link(s):Employment practices and data protection: keeping employment records | ICOAbout this guidance | ICO Context The ICO has published details of its recent guidance on keeping employment records. The ‘About this guidance’ page explains the many issues covered in...
Lloyd’s Academy launches its 2025 programme and seeks London Market experts
Link(s):Lloyd's Academy launches its 2025 programme & seeks London Market expertsUpcoming programmes Context Lloyd's has announced the launch of the Lloyd's Academy 2025 programme, designed to bring insurance professionals worldwide closer to the Lloyd’s market,...
FCA publishes Skilled Persons reviews data for Qs 2 and 3 2024/25
Link(s):Skilled person reviews | FCANumber of Skilled Persons Reports commissioned in 2024/25 Q2 (1 July – 30 September 2024)Number of Skilled Persons Reports commissioned in 2024/25 Q3 (1 October – 31 December 2024) Context The FCA has updated its Skilled Persons...
FCA removes expectations for Consumer Duty Board champions
Link(s):Consumer Duty – information for firms | FCA Context The FCA has updated its Consumer Duty – information for firms web page to confirm that from 27 February 2025 it no longer expects firms to have a Consumer Duty Board champion. Following The FCA CEO’s...
FCA speech: “The Gordian knot of growth” – redress events commentary
Link(s):The Gordian knot of growth | FCA Context Nikhil Rathi, FCA Chief Executive, has delivered a speech at an Association of British Insurers (ABI) roundtable event at which he has spoken about how the FCA is working to support growth. The tone of the speech...
OFSI publishes its first sanctions Threat Assessment Report – financial services
Link(s):OFSI Threat Assessment Reports - GOV.UKOFSI_Financial_Services_Threat_Assessment_Report.pdf Context The OFSI has published its first sanctions Threat Assessment Report, published as the first in a series of sector-specific assessments addressing threats and...
FCA blog: “Email management at the FCA: setting the record straight”
Link(s):Email management at the FCA: setting the record straight | FCA Context The FCA has received recent criticism over a decision to carry out a ‘mass delete event’ and delete any e-mails from staff inboxes which are more than a year old. In this blog, the FCA’s...
FCA publishes Q3 2024/25 Authorisations Division operating service metrics
Link(s):FCA Authorisations operating service metrics 2024/25 Q3 | FCAFCA Authorisations operating service metrics Q3 2024/25 Context In publishing its latest Authorisations Division operating service metrics, the FCA has said that it wants “…to make sure the UK is the...
House of Lords Financial Services Regulation Committee report concludes that naming and shaming is not the way to regulate
Link(s):Lords report concludes that naming and shaming is not the way to regulate - UK ParliamentNaming and shaming: how not to regulate Context The House of Lords Financial Services Regulation Committee, which was reappointed by the House of Lords on Monday 29 July...
IUA publishes a cyber business interruption report
Link(s):IUA publishes cyber business interruption reportCyber Context The IUA has published a new report (which is available to download from this page) in which it states that cyber business interruption risks should receive the same level of attention as that given...
ABI signs a Memorandum of Understanding with the Managing General Agents’ Association (MGAA)
Link(s):The Managing General Agents’ Association and Association of British Insurers Agree Collaboration to Drive Progress in Insurance | ABI Context The Managing General Agents’ Association (MGAA) and the Association of British Insurers (ABI) have taken a significant...
ABI calls for long-term flood defence investment
Link(s):More action needed to protect properties as adverse weather takes record toll on insurance claims in 2024 | ABI Context The ABI, supported by its own research data and data gathered by Fathom for Flood Re, has called on the government to commit £1bn of...
Companies House publishes guidance on taking a responsible approach to company names
Link(s):Taking a responsible approach to company names – Companies House Context A new Companies House article is urging anyone setting up a company to choose an appropriate company name. In 2024, Companies House rejected 560 applications because the proposed name had...
ICO publishes an updated response to the Data (Use and Access) (DUA) Bill
Link(s):Information Commissioner’s updated response to the Data (Use and Access) (DUA) Bill | ICO Information Commissioner’s updated response to the Data (Use and Access) (DUA) Bill – House of Commons | ICO Context The ICO has announced that it has published an...
FOS to start charging professional representatives to refer cases
Link(s):Financial Ombudsman Service to start charging professional representatives to refer cases – Financial Ombudsman service Financial Ombudsman Service - Charging CMCs and other professional representatives - Policy statement Context FOS has announced the...
FCA publishes 2024 financial promotions data and commentary
Link(s):FCA steps up action against misleading financial adverts | FCA Financial promotions data 2024 | FCAFinancial promotions quarterly data 2024 Q4 | FCA Context The FCA has published its Q4 2024 financial promotions data, and analysis and insights in relation to...
Information Commissioner’s Office announces a direct marketing advice generator
Link(s):Direct marketing advice generator makes it easy for organisations to comply with the law | ICODirect marketing advice generator | ICOMarketing | ICO Context The ICO has launched a free online tool to help organisations ensure their direct marketing activities...
Stewarts publishes “The Policyholder Review 2024/25”
Link(s):The Policyholder Review 2024/25 - StewartsThe-Policyholder-Review-2024-25.pdf Context Law firm Stewarts has published an inaugural annual Policyholder Review, outlining key issues and developments in legal disputes in relation to insurance. At a total of 152...
CII reports annual increase in qualifications
Link(s):CII reports annual increase in qualifications Context The CII has reported a 15% annual increase in the number of its insurance qualifications completed in 2024, with an increase in completion of the majority of its insurance qualifications. The improvement...
FCA speech: ‘Culture is contagious’
Link(s):Culture is contagious | FCA Context The FCA has published a speech delivered by Emily Shepperd, FCA Chief Operating Officer, at the 10th Annual Culture and Conduct in Financial Services Summit. Picking up a similar theme to the Portfolio letter sent this...
FCA Portfolio Letter to the Payments sector – governance commentary
Link(s):Portfolio letter: FCA priorities for payments portfolio firms Context The FCA has published a Portfolio Letter in which it sets out its expectations in relation the importance of governance, oversight and leadership in helping achieve good outcomes. Although...
ASA confirms same rules apply to new advertising platforms and new media
Link(s):Nothing new under the Code - New platforms, same rules - ASA | CAP Context The ASA has published a webpage about technology constantly evolving, and every day new media types and platforms being developed. With this being an evolving space, the CAP Code is...
ABI launches new Cyber Guide for SMEs
Link(s):ABI launches new cyber guide for SMEs | ABI Context The ABI has published a webpage relating to a recent survey which was undertaken in 2024. The survey results found that 50% of UK businesses suffered some form of cyber security breach or attack. The ABI...
FOS announces new digital portal to help financial services businesses
Link(s):How our new digital portal will help our business customers – Financial Ombudsman service Context FOS has published an Insights blog announcing the launch of ‘Business Connect’ – a new digital portal designed specifically for financial service providers to...
FCA and Practitioner Panel joint survey for 2025 launches
Link(s):The FCA and Practitioner Panel joint survey for 2025 launches | FCA Context The FCA has announced that its latest Practitioner Panel survey is being sent to all regulated firms so they can share their feedback on how the FCA regulates the industry. The...
FCA speech: “Reframing our relationship with risk: consumer-led sustainable growth”
Link(s):Reframing our relationship with risk: consumer-led sustainable growth | FCA Context The FCA has published a speech delivered on 22nd January 2025 by Emily Shepperd, FCA Chief Operating Officer, at the 2025 Risk Leader Summit, hosted by the Professional Risk...
FCA launches its new ‘My FCA’ portal
Link(s):My FCA | FCA Context My FCA will provide firms with a single point of sign in, using existing FCA user details, for Connect, RegData and their page on the Register. Once signed in, firms will be able to see all their regulatory reporting and attestation tasks,...
IUA plans to address, and publishes report on, ‘risk transfer’ issues
Link(s):IUA 2025 plan addresses the changing nature of risk transferIUA publishes cascaded risk transfer report Context The IUA has announced that its 2025 Plan will seek to address the changing nature of risk transfer, and has published a report on cascaded risk...
LIIBA launches its 2025 Agenda
Link(s):Microsoft Word - LIIBA 2025 agenda press release FINAL.docxLIIBA-agenda-2025-FINAL-1.pdf Context The LIIBA has announced the publication of its 2025 Agenda, titled “Restating the value of broking” and announcing a “ground-breaking project to quantify the...
ICO levies £200,000 fine for instigating unlawful loan promotion nuisance texts
Link(s):Company fined £200,000 for instigating unlawful loan promotion nuisance texts | ICOESL Consultancy Services Ltd | ICOesl-consultancy-mpn-202501.pdf Context The ICO published details of action it has taken in fining West Sussex-based company ESL Consultancy...
FCA places restrictions on Arthur Temlett t/a Abacus Insurance Consultants
Link(s):Financial Conduct Authority places restrictions on Arthur Temlett | FCAArthur Temlett Context The FCA has taken preventative action by stopping Arthur Temlett, trading as Abacus Insurance Consultants, from carrying out any regulated activities (see the First...
FCA responds to Government call for regulators to support growth
Link(s):FCA response to Government call for regulators to support growth | FCAFCA letter on a new approach to ensure regulators and regulations support growth Context The FCA has announced that Nikhil Rathi, the FCA Chief Executive, has written to the Prime Minister...
LMA blog: “Why wordings matter”
Link(s):Insights Context The LMA has published an insights article on why policy wordings matter, in particular revising UK personal accident wording to boost consumer accessibility and how the changes made to it aim to boost consumer understanding. Key points to note...
BIBA launches its 2025 Manifesto “Partnering to deliver value”
Link(s):BIBA’s 2025 Manifesto promises to deliver value through partnerships - BIBABIBA - BIBA Manifesto 2025: Partnering to deliver value - Page 1 Context BIBA has launched its 2025 Manifesto, titled “Partnering to deliver value”, at an event at the House of Commons...
CII publishes January 2025 Public Trust Index
Link(s):Public Trust Index - January 2025Public Trust Indexhttps://www.cii.co.uk/media/3vcfoomc/cii-report-wave-1415-2024.pptx Context New data published by the CII reveals that consumers continue to believe that insurers could do more to build trust, particularly by...
CMA publishes its Annual Plan 2025/26
Link(s):CMA Annual Plan 2025 to 2026 Context The CMA has published its draft Annual Plan for 2025 to 2026 under a banner of “Promoting Competition and Protecting Consumers to Drive Growth, Opportunity, and Prosperity for the UK”. This statement underpins the...
FSCS Chief Executive announces the latest FSCS Budget Update and FSCS plans for 2025/26
Link(s):Interim Chief Executive's Statement - Budget Update | FSCSFSCS Budget Update January 2025 | FSCSFSCS Budget Update January 2025 Context The FSCS Interim Chief Executive, Martin Beauchamp, has published the latest FSCS Budget Update which focuses on the FSCS...
FCA CBAP publishes its Interim Annual Report May-September 2024
Link(s):CBA Panel Annual Report AR Context The FCA’s Cost Benefit Analysis Panel has published its Interim Annual Report covering the period May to September 2024, its first five months of operation. This first report sets out the background to the use of cost...
FCA publishes a ‘Redress liabilities: an update for firms’ web page – why the polluter should pay
Link(s):Redress liabilities: an update for firms | FCA Context The FCA has published a web page titled ‘Redress liabilities: an update for firms’ about what firms should and should not do to tackle polluting behaviour and meet their redress liabilities. Polluter...
FCA updates its fees tariff data web page with 2025/26 fee tariff guidance documents
Link(s):Report fee tariff data | FCAFee tariff data: Regulatory fees and levies 2025/26: Fee-blocks A019 and I017Consumer credit income – what to report | FCAFee tariff data: Regulatory fees and levies 2025/26: Fee-blocks A023 and I025 - funeral plan providers and...
FCA objects to a Change in Control due to failures to meet standards
Link(s): FCA objects to Change in Control due to failures to meet standards | FCAFinal Notice 2024: Mr Ahmed Context The FCA has issued a Final Notice objecting to the proposed acquisition of Olampicaran Limited (Olampicaran) by Mr Ahmed. Mr Ahmed failed to notify and...
FCA publishes its annual Consultation on the FSCS Management Expenses Levy Limit
Link(s): CP25/1: Financial Services Compensation Scheme – Management Expenses Levy Limit 2025/26 | FCACP25/1: Financial Services Compensation Scheme – Management Expenses Levy Limit 2025/26 Context The FCA has published its annual Consultation, in conjunction with the...
MGAA publishes FCA guidance for MGAs about multi-occupancy buildings insurance commission disclosure
Link(s):MGAA - Shaping the future of delegated underwriting. Context The MGAA has announced details of feedback it has received from the FCA as a result of its lobbying of the regulator in relation to multi-occupancy buildings insurance commission disclosures. ...
CMA annual PMI Order Compliance Statement reminder with updated CMA e-mail address
Link(s):Private Motor Insurance Market Investigation Order 2015 - GOV.UKPMI market investigation: OrderPMI market investigation: Explanatory Note Context The CMA has updated its web page in relation to the Private Motor Insurance Market Investigation Order (the PMI...
LMA announces its 2025 priorities
Link(s):Insights Context The LMA has announced its 2025 priorities. Reinforcing its purpose to maintain the Lloyd’s market's position at the forefront of global insurance, the LMA board has outlined that its priorities for the year ahead will include both Blueprint...
FCA publishes its response to the independent statutory panels’ 2023/24 annual reports
Link(s):FCA response to the independent panels’ 2023/24 annual reports | FCA Context The FCA has six independent statutory panels. They represent the interests of consumers, regulated firms and markets and the FCA is required to consult with them on the...
ICO publishes a blog encouraging new start-ups to get data privacy right from the start
Link(s):New year, new start-ups - get data privacy right from the start | ICO Context The ICO has published a blog aimed at new start-up businesses, encouraging them to get their approaches to data privacy right and encouraging entrepreneurs to think about data...
ICO Blog: “14 million people don’t know how to erase their data from an old device”
Link(s):14 million people don’t know how to erase their data from an old device | ICO Context The ICO has published a blog with some interesting facts and figures in it, gathered from research conducted for the ICO by Savanta amongst 2,170 members of the UK public. ...
CII: ‘Every insurance claimant should be treated as vulnerable’
Link(s):CII: ‘Every insurance claimant should be treated as vulnerable’road-to-consumer-trust-roundtable-autumn-2024.pdf Context The CII has published a summary of the findings from its recent ‘Road to Consumer Trust’ roundtable, which explored how firms,...
ABI publishes its Annual Report 2024
Link(s):abi-annual-report-2024.pdf Context The ABI has published its Annual Report 2024, with the title “Building Resilience in a Changing World”. The document is split into 16 sections over 48 pages, the sections including bringing the industry together, engaging...
FCA updates its Unacceptable Behaviour Policy web page
Link(s):Unacceptable behaviour policy | FCA Context The FCA has updated its web page in relation to its Unacceptable Behaviour Policy, which focuses on what it sees as unacceptable behaviour on the part of those individuals who engage with the FCA (so consumers or...
FCA publishes Wider Implications Framework meeting minutes and log of live issues
Link(s):Wider Implications Framework minutes November 2024 Wider Implications Framework issues log – November 2024 Context The FCA has published the minutes of the latest Wider Implications Framework Executive Level Meeting, and an updated log of live Wider...
FCA publishes Handbook Notice 125 – changes to Controller applications – DBS checks
Link(s):handbook-notice-125.pdfCP24/11: Quarterly Consultation Paper No. 44CP23/23: Prudential assessment of acquisitions and increases in control | FCA Context The FCA has published Handbook Notice 125, which amongst other things formally introduces a change to...
FCA sets out expectations for communicating with motor finance customers about commission
Link(s): Communicating with motor finance customers about commission | FCA Context Alongside its latest Policy Statement in relation to handling motor finance commission complaints, the FCA has set out its expectations going forward for firms communicating with motor...
FCA responds to High Court motor finance FOS decision Judicial Review
Link(s): FCA responds to High Court motor finance judicial review decision | FCAClydesdale Financial Services Ltd, R (on the application of) v Financial Ombudsman Service Ltd - Find Case Law - The National Archives Context The High Court of Justice, King’s Bench...
FCA publishes Consultation Paper CP24/28: Operational Incident and Third Party Reporting
Link(s): CP24/28: Operational Incident and Third Party Reporting | FCACP24/28: Operational Incident and Third Party Reportingincident-reporting-fields-document.xlsx Context The FCA has published a Consultation Paper CP24/28 in relation to reporting operational...
FOS receives more than 4,800 new cases from businesses
Link(s): Financial Ombudsman Service receives more than 4,800 new cases from businesses Context The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year. The data, which covers the period...
ICO updates its approach to the way it supports businesses
Link(s): Update on changes to our services for businesses | ICO Context In October 2024 the ICO published a webpage piloting some changes to the way it provides support to businesses. The ICO encouraged businesses to use the growing range of resources available via...
FOS publishes its 2023/24 Report and Accounts
Link(s):Financial Ombudsman Service Annual Report and Accounts 2023/24 Financial Ombudsman Service - Plans and Budget 2024-25 Financial Ombudsman Service The Independent Assessors Annual Report 2023-2024Financial Ombudsman Service Management Response to Independent...
FCA responds to HM Treasury ‘remit’ letter
Link(s):FCA's response to Treasury remit letter 2024 Context The FCA has responded to the Chancellor, Rachel Reeves, following her letter to the FCA, thanking her for providing clear recommendations in relation to the aspects of the Government’s economic policy which...
FCA publishes its ‘Consumer Duty focus areas’
Link(s):Our Consumer Duty focus areas | FCA Context The FCA has published a new web page setting out its priorities under the Consumer Duty for the remainder of 2024/25. The web page includes a short description of the work and anticipated timelines. As part of...
FCA welcomes the Supreme Court’s decision to allow the appeal in the motor finance commissions case
Link(s):FCA statement on Supreme Court motor finance announcement | FCAAnnouncement from UK Supreme Court - UK Supreme Court Context The FCA has welcomed the swiftness of the Supreme Court's decision to hear an appeal against the Court of Appeal's judgment in three...