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Archive
LMA’s Medical Malpractices Committee publishes updated Excess Health Care Liability Policies for US risks
Link(s):LMA - Updated Excess Health Care Liability Policies Published by the LMA Medical Malpractice CommitteeSummary-of-Changes-to-LMA3172-LMA3173.pdf Context The LMA’s Medical Malpractice Committee has produced an updated Excess Health Care Provider’s Liability...
CPS highlights guidance on the incoming Failure to Prevent Fraud offence
Link(s):Organisations must prepare now for new fraud prevention law | The Crown Prosecution ServiceCorporate Prosecutions | The Crown Prosecution ServiceNew failure to prevent fraud guidance published - GOV.UKGuidance to organisations on the offence of failure to...
FCA confirms almost 5,000 fake FCA scams reported in first 6 months of 2025
Link(s):Almost 5,000 fake FCA scams reported in first 6 months of 2025 | FCA Context The FCA has issued a press release warning consumers of fraudsters impersonating the FCA, revealing it received almost 5,000 fake FCA scam reports in the first half of 2025. Key...
FCA publishes Consumer Duty update and blogs
Link(s):Happy 2nd Anniversary Consumer Duty! | LinkedIn(1) From Reflection to action: The Consumer Duty’s impact on insurance | LinkedIn(1) Consumer Duty at two: Progress, partnership, and the path ahead | LinkedInTwo years on: how the Consumer Duty is putting pounds...
ICO launches Consultations for Data (Use and Access) Act 2025
Link(s):ICO launches consultations for Data (Use and Access) Act 2025 amendments | ICOData Use and Access Act 2025: plans for commencement - GOV.UKThe Data (Use and Access) Act 2025 (Commencement No. 1) Regulations 2025Recognised legitimate interest guidance | ICOICO...
LMA updates its Co-Lead Claims Agreement Guidance
Link(s):InsightsCoLead Binder Claims Market Guidance - Version 2 - Published August 2025.pdfCLCA Guidance Summary - Version 1 - Issued August 2025.pdf Context The LMA’s Delegated Authority Claims Management Group, in partnership with LIIBA members, has updated...
FCA updates its Supervisory Correspondence web page
Link(s):Supervisory correspondence | FCA Context The FCA has updated its Supervisory Correspondence web page to include a drop-down list of market sectors from which to select relevant Portfolio letters. Key points to note and next actions In the Portfolio letters...
FCA updates its Attestations web page
Link(s):Attestations | FCANumber of Attestations requested in 2025/26 Q1 (1 April 2025 – 30 June 2025) Context An attestation is a firm's formal statement that it will take, or has taken, an action the FCA requires. The FCA uses attestations as a supervisory tool to...
ABI data shows record subsidence support and falling motor premiums
Link(s):Insurance support tops £150 million for homes affected by subsidence | ABIMotor premiums fall - but repair and theft costs keep revving up claims | ABI Context The ABI has reported that, according to data available to it, subsidence-related insurance claims...
HMT publishes an Appointed Representatives Regime Policy Statement
Link(s):Policy statement: The Appointed Representatives Regime - GOV.UK 250808_ARs_Policy_Statement_-_final_for_publication.pdf Context HMT has published a Policy Statement about the Appointed Representatives (AR) regime, in which it sets out that the Government views...
FOS publishes a Consultation on evolving its funding model to differentiated case fees
Link(s):Financial Ombudsman Service consults on changes to its case fees – Financial Ombudsman service2025-08 Differentiated case fee - consultation Context FOS has announced the publication of a Consultation about evolving its funding model, in essence by introducing...
FCA publishes its Cyber Coordination Group Insights 2024
Link(s):FCA Cyber Coordination Group Insights 2024 | FCA Context The FCA has published insights from its Cyber Coordination Group (CCG), summarising discussions held throughout 2024 with industry members of the CCG programme. The FCA has run the CCG programme since...
FCA publishes its Authorisations division operating service metrics Q1 2025/26
Link(s):FCA Authorisations operating service metrics 2025/26 Q1 | FCAFCA Authorisations operating service metrics Q1 2025/26 Context The FCA has published its Q1 2025/26 Authorisations division operating service metrics for solo-regulated...
FCA publishes its Q2 2025 Whistleblowing data
Link(s):Whistleblowing quarterly data 2025 Q2 | FCA Context The FCA has published its Q2 2025 Whistleblowing data, which shows the number of new whistleblowing reports it received between April and June 2025, and the existing reports closed during this period. Key...
FCA updates its Conduct Rules and Conduct Rules reporting web pages – and a REP008 reminder
Link(s):Conduct Rules | FCAREP008: Conduct Rules reporting for solo-regulated firms | FCAThe Senior Managers and Certification Regime: Guide for FCA solo-regulated firmsHandbook Notice 132 Context The FCA has updated its Conduct Rules web page and its REP008 Conduct...
FOS publishes its Quarterly complaints data Q1 2025/26
Link(s):Financial Ombudsman Service sees a fall in case levels – with complaints at their lowest level for more than a year – Financial Ombudsman serviceQuarterly complaints data: Q1 2025/26 – Financial Ombudsman service Context FOS has published its Q1 2025/26...
FCA publishes a new Enforcement Information Guide
Link(s):Enforcement Information GuidePS25/5: Our Enforcement Guide and greater transparency of our enforcement investigations | FCAENFG.pdf Context Following the recent publication of the FCA’s new Enforcement Guide (as part of the Handbook), the FCA has now published...
LMA publishes new profit commission clauses model wording
Link(s):Insights Context The LMA has published two new model profit commission clauses suitable for use on binding authority agreements across all lines of business. These updates have been produced by the LMA’s Personal Accident Committee and discussed with the...
Companies House confirms identity verification rollout from 18 November 2025
Link(s):Companies House confirms identity verification rollout from 18 November 2025 - GOV.UKVerifying your identity for Companies House - GOV.UKWhen you need to verify your identity for Companies House - GOV.UK Context Companies House has issued a press release...
FCA publishes Handbook Notice No. 132
Link(s):handbook-notice-132.pdf Context The FCA has published its Handbook Notice 132, setting out its most recent Handbook updates, including those in relation to non-financial misconduct, periodic and other fees, and data decommissioning. Key points to note and next...
FCA publishes a blog “AI Live Testing: The use of AI in UK financial markets”
Link(s):AI Live Testing: The use of AI in UK financial markets - from promise to practice | FCA Context The FCA has published a blog about the use of AI in UK financial markets. The blog, by Ed Towers (Head of Department, Advanced Analytics and Data Science Unit) and...
Supreme Court publishes decision in the Hopcraft, Wrench and Johnson motor finance cases – implications for insurance intermediaries
Link(s):Supreme Court full judgmentSupreme Court judgment press summary Context Late on Friday 1st August the Supreme Court passed judgement on three cases related to commission payments in motor finance, in a 110-page document, publishing the judgment and a Press...
FCA fines and bans H2O Deputy CEO for deliberately misleading the FCA
Link(s):H2O Deputy CEO fined £1m and banned from financial services for deliberately misleading FCA | FCA Final Notice 2025: Jean-Noël Yves Alba Context The FCA has announced that the former Deputy CEO of asset manager H2O AM LLP (H2O), Jean-Noel Alba, has been fined...
FSCP publish responses to Consultations and current issues
Link(s):Financial Services Consumer Panel | FCA 20250702fscpresponsetofosconsultation-interestoncompensationawards.pdf 20250702fscpresponsetofcacp25-12simplifyingtheinsurancerules.pdf 20250630fscpresponsetofscsdepositprotectionlimit.pdf...
FCA updates its tackling non-financial misconduct web page
Link(s):CP25/18: Tackling non-financial misconduct in financial services | FCA Context The FCA has updated its ‘Tackling non-financial misconduct’ web page with reference to SM&CR and COCON. Key points to note and next actions The added commentary states that, on...
FCA updates its MS24/1: Pure Protection Market Study web page
Link(s):MS24/1: Pure Protection Market Study | FCA Context The FCA has updated its MS24/1: Pure Protection Market Study web page with a July 2025 update covering requests for information, consumer research and upcoming publications. Key points to note and next actions...
TCC publishes its Annual Report 2024/25, and responses to the report from the FCA and the PRA
Link(s):2024-2025-Issued-17-July-2025.pdfFCA's response to the Complaints Commissioner’s Annual Report 2024/25Response to the Complaints Commissioner's Annual Report 2024/5 Context TCC has published its Annual Report for 2024/25, titled “Reviewing how the financial...
ABI reports that property insurance payouts continue to support homes and businesses
Link(s):Property insurance payouts underscore continued support for homes and businesses | ABI Context The ABI has reported that, according to its latest figures (its Property Insurance Premium Tracker), insurers paid out £1.6bn in claims during the second quarter of...
FCA publishes Wider Implications Framework update and Annual Report
Link(s):Wider Implications Framework minutes May 2025Chairs and CEO Regulatory Family meetingWider Implications Framework issues log – July 2025Wider Implications Framework Annual Report 2024/5 Context The FCA has published the minutes of the May 2025 Wider...
ABI responds to the FCA’s general insurance retail announcements
Link(s):ABI responds to the FCA’s general insurance retail announcements | ABI Context The ABI has responded to the FCA’s general insurance sector announcements, addressing in particular the issues of motor claims costs and premium finance. Key points to note and next...
FCA to ask firms to check, update and confirm the information it holds about them
Link(s):Keeping your firm's information up to date | FCAFCA Firm Checker | FCA Context The FCA will be contacting firms to ask them to check and update the information it holds about them, and importantly to confirm (by way of the required annual Attestation) that the...
FCA Market Study MS24/2 update: Premium Finance in home and motor insurance
Link(s):MS24/2 Premium Finance Market Study | FCAms24-2-2-premium-finance-market-study-update-paper.pdfMS24/2.2: UK market for premium finance MS24/2.2: How and why customers use premium financems24-2-2-profitability-premium-finance.pdf MS24/2.2: Premium Finance...
FCA home and travel insurance claims handling review report
Link(s):Home and travel claims handling arrangements: good practice and areas for improvement | FCA Context The FCA has published a review report from a review of the claims handling arrangements of fifteen home insurance providers and eight travel insurance...
FCA motor insurance claims analysis
Link(s):Premium hikes driven by claims costs, but insurers told to improve claims handling | FCAMotor insurance claims analysis | FCAMotor Insurance Claims Analysis - multi-firm review Context In publishing an analysis of motor insurance claims, to support the work of...
FCA publishes a suite of insurance-focused reports
Link(s):Roadmap for retail insurance – empowering consumers and strengthening markets | FCARetail insurance: what we looked at and why Context The FCA has published a summary web page outlining the headlines from four separate reviews relating to general...
HMT publishes a Consultation proposing a review of the Financial Ombudsman Service (FOS)
Link(s):FS Sector Strategy: Review of the Financial Ombudsman Service - GOV.UK20250709_FOS_review_consultation_document_-_FINAL_V4.pdf Context HMT has announced a significant new Consultation reviewing the Financial Ombudsman Service. It sets out the findings...
HMT publishes Consultation: Reforming the Senior Managers and Certification Regime (SM&CR)
Link(s):Consultation: Reforming the Senior Managers & Certification Regime - GOV.UK Reforming_the_Senior_Managers__Certification_Regime_Consultation_2025.pdf Context The Government is consulting on reforms to the SM&CR, with the aim of streamlining the...
TSC publishes 9th report on FOS accountability to Parliament
Link(s):Financial Ombudsman Service: departure of CEO and ‘disrespectful’ actions of Chair - Committees - UK ParliamentWork of Financial Ombudsman Service - Committees - UK ParliamentFinancial Ombudsman Service: Accountability to the House of Commons Context The House...
FOS announces changes to compensation interest levels
Link(s):Financial Ombudsman Service announces change to compensation interest levels – Financial Ombudsman servicePolicy Statement - interest on compensation awardsConsultation - interest on compensation awards Context Following a consultation earlier this summer, FOS...
FCA sets faster targets for authorisations
Link(s):FCA sets faster targets for authorisations | FCAFCA letter to the Chancellor: KPIs and metrics for authorisations processes Context The FCA has announced plans to speed up processes for firms and individuals seeking authorisation. The FCA’s aim is to maintain...
FCA and FOS publish a new Memorandum of Understanding
Link(s):Memorandum of Understanding between the FCA and the scheme operator, the Financial Ombudsman Service Context The FCA and FOS, alongside the announcements in relation to modernising the redress system and FOS interest rate application changes, have published an...
FCA announces redress system reforms: CP25/22
Link(s):Redress system reforms to prevent compensation delays and provide predictability needed for innovation | FCA Redress system reforms to prevent compensation delays and provide predictability needed for innovation – Financial Ombudsman service CP25/22:...
FCA and PRA consult on proposals to streamline SM&CR: CP25/21
Link(s):FCA and PRA cut senior manager regime red tape to help boost growth | FCACP25/21: Senior Managers and Certification Regime review | FCA CP25/21: Senior Managers & Certification Regime review Context In December 2022, the previous Government announced that...
CII reaffirms its stance on diversity and inclusion
Link(s):‘Treating people fairly’: Reaffirming our stance on diversity and inclusion Context The CII has published a statement reaffirming its stance on diversity and inclusion, with its tens of thousands of members from around the world unified by its collective...
Close Brothers announces that it will exit some broker relatioships in a retreat from personal lines
Link(s):Strategy changes - Customer | Close Brothers Premium Finance Context CBPF has announced that it will exit some broker relationships over the next twelve months as it starts to move away from personal lines business. It intends to reduce the emphasis on...
ICO calls for views on a ‘privacy-first’ approach to regulating online advertising
Link(s):ICO opens door to privacy-first advertising models with proposed new enforcement approach | ICOICO call for views on our approach to regulating online advertising | ICOOur approach to regulating online advertising - Call for views - Information Commissioner's...
FSCS publishes its Annual Report and Class Statements 2024/25
Link(s):FSCS’s 2024/25 Annual Report | FSCSFSCS Annual Report 2024/25 | FSCS FSCS Annual Report and Accounts 2024-25FSCS Class Statements 2024/25 Context FSCS’s 2024/25 Annual Report highlights another strong year for recovering compensation costs and processing...
FCA publishes a new ‘beta’ testing version of its Handbook
Link(s):A new improved Handbook website | FCAFCA Handbook - HomeFCA HandbookFCA Handbook - FAQ Context As previewed in our weekly update for the week ending 27th June 2025, the FCA has launched what it describes as “a new and improved Handbook website”. The FCA...
FCA publishes Finalised Guidance FG25/3 about the treatment of Politically Exposed Persons (PEPS)
Link(s):FG25/3: Treatment of politically exposed persons | FCAFG25/3 The treatment of politically exposed persons for anti-money laundering purposesThe treatment of politically exposed persons for anti-money laundering purposesGC24/4: Proposed amendments to FG17/6 -...
FCA publishes a ‘Fee Rate Movements 2025/26’ web page
Link(s):FCA fee rate movement 2025/26 | FCA Context Following the publication of its 2025/26 Fees and Levies Policy Statement on 1st July, the FCA has now published a web page setting out reasons and rationale for fee rate movements this year, compared to last year. ...
LMA publishes a refreshed model wording and a new clause
Link(s):InsightsLMA launches new clause to strengthen sanctions compliance in (re)insurance contracts Context The has published a refreshed model wording for UK Consumer Personal Accident lines, and a new clause to strengthen sanctions compliance in (re)insurance...
CII announces that four in five insurance professionals oppose FCA’s CPD proposal
Link(s):4 in 5 insurance professionals oppose FCA CPD proposal Context The CII has stated that it has found significant opposition to the FCA’s proposal to remove the requirement for those working in the insurance profession to undertake a minimum of 15 hours training...
HMT publishes analysis report by New Financial: Women in Finance Charter
Link(s):New Financial analysis: Women in Finance - GOV.UKNew Financial analysis of signatory data: focus on acceleration (June 2025) - GOV.UKPowerPoint Presentation Context New Financial are working with HM Treasury to conduct an annual review of the HMT Women in...
ASA publishes its commitment to protecting vulnerable consumers
Link(s):Our commitment to protecting vulnerable consumers - ASA | CAP Context The ASA has stated that it “…will put people first and prioritise protecting vulnerable people…” in announcing its commitment to protecting vulnerable customers. The first strand of...
FOS and HM Treasury publish the FOS Annual Report and Accounts 2024/25
Link(s):Annual reports and accounts – Financial Ombudsman serviceFinancial Ombudsman Service Annual Report and Accounts 2024-25 Financial Ombudsman Service Annual Reports - GOV.UK Financial Ombudsman Service Annual Report 2024 to 2025 - GOV.UK FOS and HM Treasury have...
FOS publishes complaints data and insight 2024/25
Link(s):Financial Ombudsman Service receives over 305,000 complaints in 2024/25 – Financial Ombudsman serviceQuarterly complaints data: Q4 2024/25 – Financial Ombudsman service Annual complaints data and insight 2024/25 – Financial Ombudsman service Context FOS has...
FCA confirms its Fees and Levies for 2025/26 – Policy Statement PS25/8
Link(s):PS25/8: FCA regulated fees and levies 2025/26 | FCAPS25/8: FCA regulated fees and levies 2025/26CP25/7: FCA regulated fees and levies: rates proposals for 2025/26 Context The FCA has published its final Fees and Levies rates and information for 2025/26 in...
FCA reporting and online systems updates
Link(s):Handbook Notice 131PS25/7: Data Decommissioning: Removing reporting and notification requirements | FCAPS25/7: Data Decommissioning: Removing reporting and notification requirements nvoice and credit tasks added to My FCA | FCA Context The FCA has confirmed in...
FCA publishes Consultation Paper CP25/18: ‘Tackling non-financial misconduct in financial services’
Link(s):FCA clarifies expectations on bullying, harassment and violence to deepen trust in financial services | FCACP25/18: Tackling non-financial misconduct in financial services | FCA CP25/18: Tackling non-financial misconduct in financial services CP23/20:...
CII sets out vision for vulnerability data sharing
Link(s):CII sets out vision for vulnerability data sharingData sharing across the distribution chain roundtable Context The CII has outlined a vision for transforming how vulnerability data is shared across the insurance and personal finance distribution chain to meet...
FCA announces a new FCA Handbook website
Link(s):Handbook of rules and guidance | FCA Context The FCA has announced, again in its most recent Regulatory Round-Up communication and in a new web page, that it is launching a new and improved Handbook website. This is part of our the FCA’s strategy to be a...
FCA updates its ‘Keeping your firm’s information up to date’ web page
Link(s):Keeping your firm's information up to date | FCA Context The FCA has updated and refreshed the content of its ‘Keeping your firm’s information up to date’ web page. As a useful reminder, this page outlines what firms need to do to ensure that their details...
FCA publishes a ‘When and how to notify the FCA or PRA’ web page
Link(s):When and how to notify the FCA or PRA | FCA Context The FCA has published a new web page setting out when and how firms can, should or must notify the FCA and / or the PRA about certain events. The notification rules in the FCA Handbook may state a...
PCL reports that consumers becoming more accepting of using credit to pay for insurance
Link(s):Consumers becoming more accepting of using credit to pay for insurance Context New independent consumer research, conducted by Viewsbank among a nationally representative sample of 827 aged 18-plus between 7th and 10th March 2025, shows that Insurance...
ABI responds to Defra announcement on flood defences
Link(s):ABI responds to Defra announcement on flood defences | ABI Context The ABI has responded to Defra’s announcement of a commitment to invest £7.9 billion over ten years in flood defences, welcoming the Government's commitment to more funding and a long-term...
ICO confirms that the Data (Use and Access) Act 2025 (DUAA) has now received Royal Assent
Link(s):UK organisations stand to benefit from new data protection laws | ICO Context The ICO has confirmed that the Data (Use and Access) Act 2025 (the DUAA) has received Royal Assent, so is now law. This new legislation updates key aspects of data protection law,...
ICO fines 23andMe £2.3m for data security failings
Link(s):23andMe fined £2.31 million for failing to protect UK users’ genetic data | ICO23andMe | ICO23andMe - Penalty Notice (Redacted Non-Confidential) Context The ICO has published an earlier press release and a redacted Penalty Notice setting out the reasons for...
FCA speech: ‘A balanced strategy to support financial services’
Link(s):Eating your regulatory greens: a balanced strategy to support financial services | FCA Context The FCA has published a speech delivered by Emily Shepperd, FCA Chief Operating Officer, at the Association of British Insurers’ 'A changing regulatory landscape:...
FSRC report on FCA growth and competitiveness objective progress
Link(s):Culture of risk aversion among financial regulators undermines their competitiveness and growth objective, warns Committee report - Committees - UK ParliamentGrowing pains: clarity and culture change required. An examination of the secondary international...
ABI responds to the Government’s Spending Review
Link(s):ABI response to the Spending Review | ABI Context The ABI has responded to the Government’s spending review. Key points to note and next actions Hannah Gurga, ABI Director General, has said the “Spending Review reaffirms the Government's continued commitment...
IUA supports new pay gap reporting proposals
Link(s):IUA supports new pay gap reporting proposals - IUA Context Members of the International Underwriting Association (IUA) have supported plans to introduce mandatory ethnicity and disability pay gap reporting. However, the organisation warned that requirements...
FCA speech: ‘Risk, reform, reward: Why the UK is the place to invest’
Link(s):Risk, reform, reward: Why the UK is the place to invest | FCA Context The FCA has published a speech given by Simon Walls, FCA Executive Director of Markets, at the Global Management Summit 2025, Guildhall London. Although delivered to fund managers, the...
FCA publishes Quarterly Consultation no.48 – CP25/16: removing and amending reporting requirements
Link(s):FCA removes further regulatory returns no longer needed | FCA CP25/16: Quarterly consultation paper No. 48 | FCACP25/16: Quarterly Consultation Paper Context The FCA has published, as part of its latest Quarterly Consultation, proposals to remove reporting...
ABI responds to MP statement on investing in flood resilience
Link(s):ABI responds to MP statement on a reformed approach to investing in flood resilience | ABIFlood and coastal erosion funding reform - GOV.UKReforming our approach to floods funding - Defra - Citizen Space Reforming our approach to floods funding - Page 1 of 15...
OFSI releases a new video series ‘Financial Sanctions: The Basics’
Link(s):OFSI Video Guidance - GOV.UK Context The OFSI has released a new video series, ‘Financial Sanctions: The Basics’. This series provides high level, accessible guidance on OFSI’s processes and how to comply with financial sanctions obligations Key points to note...
FCA and ICO publish a blog: ‘Tech, trust and teamwork: how the FCA and ICO are helping innovation take off’
Link(s):Tech, trust and teamwork: how the FCA and ICO are helping innovation take off | FCA Tech, Trust and Teamwork: How the FCA & ICO are Helping Innovation Take Off | ICO Context Nikhil Rathi, FCA Chief Executive, and John Edwards, the UK Information...
FCA updates its Enforcement Guide and publishes details of its approach to enforcement investigations – Policy Statement PS25/5
Link(s):Updated version of our Enforcement Guide published | FCA PS25/5: Our Enforcement Guide and greater transparency of our enforcement investigations | FCAPS25/5: Our Enforcement Guide and greater transparency of our enforcement investigations Context The FCA has...
PCL publishes its 2025 Insurance Index
Link(s):Premium Credit Insurance Index 2025One in 10 SMEs plan to boost insurance cover in the year ahead Context PCL has published its 2025 Insurance Index, alongside commentary in relation to the use of premium instalment facilities by the SME community. The...
FCA to update requirements, directions and limitations applied to over 9,000 firms
Link(s):FCA updates to requirements, limitations and directions | FCA Context Following a review of its data, the FCA is to review and update some 11,000 requirements, directions and limitations applied to over 9,000 firms. The FCA’s review sought to assess whether...
FCA webinar 4th June 2025: “Simplifying insurance rules and explaining fair value assessments”
Link(s):Simplifying insurance rules and explaining fair value assessments - FCA Webinars Context The FCA has announced details of a forthcoming webinar, to be held on 4 June 2025 at 11.30am, covering its recent Consultation Paper CP25/12. Considering the nature of...
FSCS publishes its May 2025 Outlook
Link(s):FSCS confirms reduced levy of £356m for 2025/26 and £56m of recoveries in 2024/25 | FSCS Outlook May 2025 | FSCS Chief Executive's statement - May 2025 Outlook | FSCS FSCS Outlook May 2025 Context The FSCS has announced the publication of its May 2025 Outlook,...
FCA publishes its Authorisations division operating service metrics 2024/25 Q4
Link(s):FCA Authorisations operating service metrics 2024/25 Q4 | FCA FCA Authorisations operating service metrics Q4 2024/25 Context The FCA has published its Authorisations division operating service metrics for the fourth quarter of its 2024/25 business year...
FCA publishes Financial Lives 2024 survey results and updated Cost of Living (Jan 2023) recontact survey results
Link(s):Financial Lives 2024 survey | FCA Financial Lives 2024: Key findings from the FCA’s Financial Lives May 2024 survey Financial Lives 2024 survey - General insurance & protection: Selected findings fls-2024-general-insurance-protection.xlsx More people have...
FCA updates its consumer Credit Reporting web page and publishes eight CCR009 data flow diagrams
Link(s):Consumer credit reporting | FCA Consumer credit reporting phases infographic CCR009: General data flow diagram CCR009: Debt adjusting / debt counselling data flow diagram CCR009: Credit broking data flow diagram CCR009: Providing credit information services...
FCA publishes Consultation Paper CP25/13: “Improving the complaints reporting process”
Link(s):FCA streamlines complaints data reporting requirements for firms | FCACP25/13: Improving the complaints reporting process | FCA CP25/13: Improving the complaints reporting process Context The FCA has published a Consultation Paper seeking to ‘streamline’...
FCA consults on simplifying its insurance rules
Link(s):FCA strips back insurance rulebook | FCACP25/12: Simplifying the insurance rules | FCAcp25-12.pdfDP24/1: Regulation of commercial and bespoke insurance businessTracing employers' liability insurers | FCA Context The FCA has announced that it will simplify its...
FCA publishes its quarterly Whistleblowing data – Q1 2025 and publishes a new ‘Whistleblowing’ web page
Link(s):Whistleblowing quarterly data 2025 Q1 | FCAWhistleblowing | FCA Context The FCA has published its quarterly Whistleblowing data covering January to March 2025, showing the numbers of new whistleblowing reports received and existing reports closed during this...
ICO consultation on draft updated encryption guidance
Link(s):ICO consultation on the draft updated guidance on encryption | ICO Context The ICO is consulting on draft updated guidance on encryption and responses will help provide additional further clarity for the updated final guidance. You can respond to the...
ASA publishes a ‘quick guide to changes to the misleading advertising rules’
Link(s):A quick guide to changes to the misleading advertising rules - ASA | CAP Context In April, the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) (the bodies that write the advertising Codes enforced...
BIBA publishes ‘question guidance’ to reduce disclosure-related disputes
Link(s):New guidance from BIBA seeks a clearer approach to disclosureBIBA - A Clearer Approach to Disclosure - Page 1 Context BIBA has published a brief guide containing what it describes as ‘cross-industry guidance’ suggesting that a “clearer approach to disclosure”...
EIOPA publishes a comprehensive and balanced approach to ‘simplification for competitiveness’
Link(s):EIOPA follows a comprehensive and balanced approach to simplification amid push for competitiveness - EIOPANote on EIOPA's views for better regulation and supervision - EIOPA Bolder, Simpler, Faster: EIOPA’s views for better regulation and supervision Context...
ABI reports record high claims payouts for weather related damage
Link(s):Funding for flood defences crucial as the bill for bad-weather hits record quarterly high | ABI Context Between January and April this year, ABI is reporting that insurers have faced claims for weather-related damage to people’s homes and possessions of over...
ASA publishes its Annual Report for 2024
Link(s):Advertising Standards Authority Annual Report 2024 Context The ASA has published its Annual Report for 2024, which highlights its transformational work into a preventative and proactive regulator. Key points to note and next actions In 2024, nearly 34,000...
FOS publishes its complaints data for the second half of 2024
Link(s):Financial Ombudsman Service received over 140,000 complaints in the second half of 2024 – Financial Ombudsman service Half-yearly complaints data: H2 2024 – Financial Ombudsman service Context FOS has announced the publication of its latest half-yearly...
FOS publishes its latest Ombudsman News
Link(s):Half-yearly complaints data: H2 2024 – Financial Ombudsman service Strategic plans and budget – Financial Ombudsman service Complaints about discrimination – Financial Ombudsman service Context FOS has issued its latest Ombudsman News e-mail highlighting its...
FCA restricts Direct Trading Technologies from carrying out regulated activities
Link(s):FCA restrictions on Direct Trading Technologies Context Following a Supervisory Notice issued on 25 March 2025, the FCA has placed restrictions on Direct Trading Technologies (DTT) preventing it from carrying out any regulated activities and restricting access...
FCA publishes latest Appointed Representatives data
Link(s):Appointed representatives data | FCA Responsibilities and how to oversee your appointed representatives | FCA Principals and appointed representatives | FCA Context The FCA has published it latest 6-monthly Appointed Representatives data, showing the numbers...
FCA publishes Policy Statement PS25/3: Consumer credit regulatory returns
Link(s):FCA to replace consumer credit data reports | FCA PS25/3: Consumer credit regulatory returns: credit broking, debt adjusting, debt counselling and providing credit information services | FCA PS25/3: Consumer Credit Regulatory Returns Context The FCA has...
FCA updates its Supervisory Correspondence web page
Link(s):Supervisory correspondence | FCA Context The FCA has updated its Supervisory Correspondence web page to include information on historical letters and market reports. Key points to note and next actions In relation to historical letters, the FCA has marked most...
FCA seeks views on launching a live AI testing service
Link(s):FCA set to launch live AI testing service | FCAAI for growth – how the FCA can help | FCAEngagement Paper: Proposal for AI Live Testing | FCAEngagement Paper 2025: Proposal for AI live testing Context The FCA has published a new web page and has delivered a...