Welcome to the UKGI weekly regulation update service for Aviva ABC brokers
We hope you find the Updates useful. If you are
interested in subscribing to our affordable
ABC compliance support package, please
email us at ABC@ukgigroup.com or
call UKGI on our dedicated ABC
contact line 01925 767893.
Archive
Consumer Trends in Insurance and Pensions 2025
Link(s):Consumer trends in insurance and pensions 2025: Heatmap with key findings - European Insurance and Occupational Pensions AuthorityConsumer Trends 2025 – HeatmapConsumer Trends Process 2025 Statistical AnnexEurobarometer 2025: consumer trends in insurance and...
MGAA: ‘AI’s pull is strong but investment must also focus on talent’
Link(s):Insurance Insider: AI progress: AI’s pull is strong, but investment must focus on talent too - MGAAAI progress | Insurance Insider Context Managing General Agents Association has published a blog highlighting that investment in personnel is as critical to...
Why MGAs Must Lead on Third Party Cyber Resilience in 2026
Link(s):Intersys: Why MGAs Must Lead on Third-Party Cyber Resilience in 2026 - MGAA Context MGAA has published an article from Intersys, which reflects on highlights from Cyber Awareness Month in October, which provided a useful spotlight on the risks and...
Companies House issues latest news – getting support with identity verification
Link(s):Getting help with identity verification - Changes to UK company lawIdentity verification at Companies House - GOV.UK Context Companies House has published some ‘signposting’ guidance in relation to identity verification. Some customers are contacting...
FOS issues its latest Ombudsman News e-mail
Link(s):Strategic plans and budget – Financial Ombudsman serviceBanking and payments – Financial Ombudsman serviceBusiness Support Hub – Financial Ombudsman service Context In this issue, FOS highlights its Plans and Budget Consultation for 2026/27 financial year and...
FSRIF publishes its 3rd November 2025 meeting minutes
Link(s):Financial Services Regulatory Initiatives Forum: Minutes: November 2025 Context The FSRIF has published the minutes of its 3 November 2025 meeting, which focused on the content and publication of the 9th edition of the Regulatory Initiatives Grid. Key points...
FCA fines Nationwide £44m for failings in financial crime controls
Link(s):FCA fines Nationwide £44m for failings in financial crime controls | FCAFinal Notice 2025: Nationwide Building Society Context The FCA has fined Nationwide Building Society £44m for inadequate anti-financial crime systems and controls between October 2016 to...
FCA updates its Pure Protection Market Study web page and publishes consumer research quantitative outputs
Link(s):MS24/1: Pure Protection Market Study | FCAPure Protection Market Study: consumer research summary Context The FCA has updated its Pure Protection Market Study web page and has published consumer research quantitative outputs. The consumer research was...
FCA publishes Policy Statement PS25/23: Tackling non-financial misconduct in financial services
Link(s):FCA confirms final guidance to tackle serious non-financial misconduct in financial services | FCA Context The FCA has published Policy Statement PS25/23 confirming its final guidance to tackle serious non-financial misconduct in financial services. In...
FCA publishes the 9th edition of the Regulatory Initiatives Grid
Link(s):Regulators Forum publishes Regulatory Initiatives Grid to support innovation and stability | FCARegulatory Initiatives Grid - 9th Edition (December 2025) | FCARegulatory Initiatives Grid - December 2025Regulatory Initiatives Grid dashboard 9th edition...
CIIstatement on FCA’s CPD consultation decisions
Link(s):CII Statement on FCA’s CPD consultation decisions Context The CII has published a statement in which it comments on the FCA’s decision to remove the compulsory 15-hour minimum annual CPD requirement for insurance firms. Key points to note and next actions The...
ABI provides an industry response to the insurance super-complaint from Which?
Link(s):The industry’s response to super-complaint from Which? | ABI abiresponsewhichsupercomplaintdec2025.pdf Context The ABI has published a blog in which it introduces its response to the Which? super-complaint allegations of widespread issues with the home and...
FCA findings of links between price of motor insurance and local area ethnicity in England and Wales
Link(s):Motor insurance pricing and local area ethnicity | FCAResearch Note: motor insurance pricing and local area ethnicity in England and Wales | FCAResearch note: Motor Insurance Pricing and Local Area Ethnicity in England and WalesResearch note: Motor...
FCA issues a Consumer Duty statement on co-manufacturing
Link(s):Statement on firms working together to manufacture products or services Context The FCA has published a statement about firms working together to manufacture products or services, reminding firms that the Consumer Duty sets rules for firms manufacturing...
FCA publishes Quarterly Consultation Paper No. 50 – CP25/35
Link(s)CP25/35: Quarterly consultation paper No. 50 | FCACP25/35: Quarterly consultation paper No. 50FCA consults on reducing late fees for regulatory returns | FCA Context The FCA has published its latest Quarterly Consultation Paper no. 50, as CP25/35. There are...
FCA publishes Consultation Paper CP25/37: Targeted clarifications of Handbook materials
Link(s):CP25/37: Targeted clarifications of Handbook materials | FCACP25/37: Targeted clarifications of Handbook materials Context Alongside its Policy Statement in relation to simplifying the insurance rules, the FCA has published a Consultation Paper CP25/37...
FCA publishes Consultation Paper CP25/36: Client categorisation and conflicts of interest
Link(s):CP25/36: Client categorisation and conflicts of interest | FCACP25/36: Simplifying client categorisation and conflicts of interest rules Context The FCA has published Consultation Paper CP25/36, which will partly be of interest to insurance intermediaries and...
FCA publishes Policy Statement PS25/21: Simplifying the insurance rules
Link(s):FCA simplifies insurance rules and plans further reviews of requirements | FCAPS25/21: Simplifying the insurance rules | FCAPS25/21: Simplifying the insurance rules Context The FCA has announced its publication of Policy Statement PS25/21, in which it sets out...
NCSC confirms almost 1 billion attempts to access malicious sites were blocked by new government cyber tool
Link(s):Almost 1 billion attempts to access malicious sites... - NCSC.GOV.UK Context The National Cyber Security Centre has published an article with the latest figures from GCHQ’s National Cyber Security Centre (NCSC) and BT. Almost one billion early-stage...
ABI publishes Insurance advice amidst UK rain warnings
Link(s):Insurance Advice amidst UK rain warnings | ABI Context The ABI is reassuring people that insurers are on hand to support customers if they suffer flood damage. Key points to note and next actions Signing up to flood alerts can help you prepare if...
FCA updates Treasury Committee on its review of the access to cash regime
Link(s):committees.parliament.uk/writtenevidence/155491/default/Acceptance of cash | UK Parliament Context The FCA’s access to cash regime was introduced to maintain reasonable provision of cash access services, with its rules becoming effective in September 2024....
FCA helps firms to test AI safely
Link(s):FCA helps firms to test AI safely | FCAAI Lab | FCA Context The FCA has published a webpage informing that the FCA are working with major firms to test AI in a safe place to better understand the potential benefits and risks. The AI Live Testing initiative is...
FCA publishes a Policy Statement on improving the complaints reporting process
Link(s):FCA simplifies complaints reporting process | FCAPS25/19: Improving the Complaints Reporting process Context The FCA publishes Policy Statement PS25/19: Improving the Complaints Reporting process which confirms plans to streamline the way firms report...
FCA publishes a Policy Statement on changes to complaint handling rules for motor finance complaints
Link(s):Pause on motor finance complaints handling to lift on 31 May 2026 | FCAPS25/18: Changes to handling rules for motor finance complaints | FCADear CEO letter: Motor finance commission complaints pause consultation outcome Context The FCA paused...
FCA censures Institute of Certified Bookkeepers for failings in anti-money laundering supervision
Link(s)FCA censures Institute of Certified Bookkeepers for failings in anti-money laundering supervision | FCAFinal Notice 2025: Institute of Certified Bookkeepers Context The FCA censures the Institute of Certified Bookkeepers (ICB) for serious failings in anti-money...
ABI publishes record property insurance payout data
Link(s):Year-to-date property insurance payouts hit record £4.6 billion | ABI Context The ABI has announced that its members paid out a record £4.6bn in property insurance claims during the first nine months of the year, according to its Property Insurance Premium...
Companies House publishes summary guidance for Persons with Significant Control (PSCs)
Link(s):People with significant control: summary guidance - GOV.UKSummary guidance for companies: register of people with significant control (PSCs) - GOV.UKRegister of people with significant control - GOV.UKRegister of People with Significant Control Context...
FOS publishes its Plans and Budget Consultation 2026/27
Link(s):Financial Ombudsman Service driving reform and delivering improvements as it sets out its plans for next year – Financial Ombudsman serviceStrategic plans and budget – Financial Ombudsman serviceFinancial Ombudsman Service - Plans and Budget Consultation...
FCA publishes Q2 2025/26 Skilled Persons Reports data
Link(s):Skilled person reviews | FCANumber of Skilled Persons Reports commissioned in 2025/26 Q2 (1 July 2025 – 30 September 2025) Context The FCA has published the details of the number of S.166 Skilled Persons Reports that it commissioned from July to the end of...
FCA updates its “Forms: change or cancel an approval for a controlled function” web page – Form B process
Link(s):Forms: change or cancel an approval for a controlled function | FCA Context The FCA has updated its “Forms: change or cancel an approval for a controlled function” web page to update the process for using and submitting a Form B (withdrawing an approval...
FCA cancels the Permissions of The Dental Insurance Partnership Ltd
Link(s):The FCA has cancelled the permissions of The Dental Insurance Partnership Ltd (FRN 565072) | FCAFinal Notice 2025: The Dental Insurance Partnership Context The FCA has published a web page in relation to the cancellation, by the FCA, of The Dental Insurance...
FCA publishes updated Appointed Representatives data
Link(s):Appointed representatives data | FCA Context The FCA has published its updated Appointed Representatives (AR) data as at the end of September 2025. The FCA presents data on the AR population and financial services activity. This data is updated every 6...
FCA announces that RegData access must now be through My FCA
Link(s):Simplifying the firm experience: RegData access now through My FCA | FCA Context Under a heading of “Simplifying the firm experience: RegData access now through My FCA”, the FCA has confirmed that from 28th November 2025, access to RegData will be through sign...
FCA publishes Consultation Paper CP25/33: Regulatory fees and levies: policy proposals for 2026/27
Link(s):CP25/33: Regulatory fees and levies: policy proposals for 2026/27 | FCACP25/33: Regulatory fees and levies: policy proposals for 2026/27 Context The FCA has published its usual November Fees and Levies Consultation, in which it has proposed changes to the way...
ABI announces that fraudulent insurance claims continue to top £1bn
Link(s):Fraudulent insurance claims continue to top £1 billion | ABI Context The ABI has announced that its annual detected fraud data reveals that £1.16 billion worth of fraudulent general insurance claims were identified in 2024 - a 2% increase on the £1.14 billion...
IRC seeks views on regulators’ approaches to growth
Link(s):Committee seeks views on regulators' approach to growth - Committees - UK Parliament Context The House of Lords IRC, chaired by Baroness Taylor of Bolton, has issued a call for evidence for its new inquiry into the relationship between regulators and economic...
The UK Government Regulatory Policy Committee has rated the Cyber Security and Resilience Bill impact assessment fit for purpose
Link(s):Cyber Security and Resilience Bill - GOV.UK New cyber obligations for tech suppliers and data centres as UK ramps up cyber security scrutiny Context The Cyber Security and Resilience (Network and Information Systems) Bill proposes new laws to improve UK...
Companies House updates its guidance – identity verification compliance
Link(s):Guidance for limited companies, partnerships and other company types - GOV.UKCompanies House approach to non-compliance with mandatory identity verification - GOV.UK Companies House approach to non-compliance with mandatory identity verification - GOV.UK When...
FCA publishes a Statement of Policy on statutory investigations into regulatory failure and producing reports
Link(s):Statement of Policy on statutory investigations into regulatory failure and producing reports | FCAStatement of Policy on statutory investigations into regulatory failure and producing reports Context The FCA, as an organisation, wants to learn lessons and...
FCA speech: “Composing the future: Balancing innovation and human expertise in financial markets”
Link(s):Composing the future: Balancing innovation and human expertise in financial markets | FCAhttps://www.fca.org.uk/firms/innovation/ai-lab Context The FCA has published a speech, delivered originally on 11 November 2025, by Dominic Holland, FCA Director of Market...
FCA publishes authorisations division Q2 2025/26 operating service metrics
Link(s):FCA Authorisations operating service metrics 2025/26 Q2 | FCA Authorisations operating service metrics Q2 2025/26 Context The FCA has published its Q2 2025/26 (July to September) Authorisations Division operating service metrics. The performance shows 13...
FCA publishes its retail intermediary market data for 2024
Link(s):The retail intermediary market data 2024 | FCA Retail intermediary market interactive analysis 2024 | FCAretail-intermediary-market-2024-underlying-data.xlsx Context The FCA has published its retail intermediary market data for 2024, including an interactive...
FCA and FSCS update on Premier Insurance (Gibraltar) in administration
Link(s):Premier Insurance Company Limited enters administration | FCA Premier Insurance Company Ltd - latest info for customers | FSCS Context On 14th October 2025, the Gibraltar Financial Services Commission (GFSC) announced that Premier Insurance Company Limited...
MGAA finds complex medical repatriations for travel insurance customers on the rise
Link(s):Complex medical repatriations for travel insurance customers on the rise - MGAA Context Charles Taylor Assistance, which is a provider of global repatriation, medical assistance and travel insurance claims management, reports a growing number of travel...
ABI highlight three straight quarters of falling motor premiums
Link(s):Three straight quarters of falling motor premiums | ABI Context According to the (ABI) latest Motor Insurance Premium Tracker, motor insurance premiums continue to fall in 2025. Between July and September, the average premium stood at £551, which is £13 lower...
ABI publishes nearly £200 million paid in cyber claims to help UK businesses recover
Link(s):Nearly £200 million paid in cyber claims to help UK businesses recover | ABI Context The ABI has called for cyber insurance to become a part of every organisation’s modern risk management strategy, as its latest figures show £197 million was paid out to help...
FSCS publishes its November 2025 Outlook
Link(s):Chief Executive's statement - November 2025 Outlook | FSCS Context In the November 2025 edition of Outlook the FSCS shares an update on compensation figures for this financial year, as well as an early view of the levy forecast for 2026/27. Key points to note...
FCA publishes final notice for firm failing to pay regulatory fees and levies
Link(s):Final Notice 2025: The Dental Insurance Partnership Context The FCA has published a Final Notice in respect of the Dental Insurance Partnership Ltd, cancelling the firm’s Part 4A permission to carry on regulated activities. Key points to note and next actions...
FCA publishes findings from review of risk assessment processes and controls in firms
Link(s):Risk assessment processes and controls in firms: our findings | FCA Context The FCA has shared findings and has highlighted good and poor practice to help firms decide whether they are meeting existing risk assessment requirements. In 2025, the FCA carried out...
HMT publishes consultation of Anti-Money Laundering and Counter-Terrorist Financing Supervision Reform
Link(s):Anti-Money Laundering and Counter-Terrorist Financing Supervision Reform: Duties, Powers, and Accountability Consultation - GOV.UKAnti-Money Laundering/Counter Terrorist-Financing (AML/CTF) Supervision Reform: Duties, Powers, and Accountability Consultation -...
ASA blog: “Advertising, trust and growth: looking ahead to 2026″
Link(s):Advertising, trust and growth: looking ahead to 2026 - ASA | CAP Context The ASA has published its 2025 mid-year progress report and objectives for 2026. The ASA seeks to ensure advertising is legal, decent, honest and truthful. Key points to...
OFSI publishes a new ‘Sanctions enforcement action’ web page
Link(s):Sanctions enforcement action - GOV.UKCross-government review of sanctions implementation and enforcement - GOV.UK Context The cross-government review of sanctions implementation and enforcement concluded that, ‘easily accessible and consolidated enforcement...
ICO calls for views on enforcement procedural guidance
Link(s):ICO call for views on enforcement procedural guidance | ICO ICO consultation on data protection enforcement procedural guidance | ICO SG on our regulatory actionGuide to Law Enforcement Processing | ICO Context The ICO is calling for views on new guidance...
PRA speech: “Lighting the fuse for innovation in insurance”
Link(s):Lighting the fuse for innovation in insurance − speech by Shoib Khan | Bank of England Context The Bank of England has published a speech delivered by Shoib Khan, PRA Director, Insurance Supervision, at the Insurance Innovators Summit. A significant part of...
FCA, PRA and BoE publish Berne Financial Services Agreement guidance
Link(s):Berne Financial Services Agreement for UK and Swiss firms | FCA Context The FCA has updated its Berne Financial Services Agreement web page to announce the publication of a joint FCA, PRA and BoE ‘Guidelines for firms’ document, and an update to the ‘firm...
FCA publishes a transcript of its annual public meeting 2025
Link(s):Transcript of Annual Public Meeting 2025 Context The FCA has published a transcript of its Annual Public Meeting, which took place on Thursday 9th October 2025. Key points to note and next actions The transcript indicates that the meeting became adversarial at...
FCA updates its pre-application support service (PASS) web page
Link(s):Pre-application support service (PASS) | FCA Context The FCA has updated its pre-application support (PASS) web page to clarify who pre-application meetings are available to. Key points to note and next actions Pre-application meetings are available to: Firms...
FCA speech: “Rebalancing risk for growth, the role of the Chief Risk Officer”
Link(s):Rebalancing risk for growth, the role of the Chief Risk Officer | FCA Context The FCA has published a speech, delivered by Sarah Pritchard, FCA Deputy Chief Executive, at the launch of the Chief Risk Officer Network. Pritchard introduces the speech by...
FCA speech: “Resilient futures: strengthening financial capability and inclusion for all”
Link(s):Resilient futures: strengthening financial capability and inclusion for all | FCA Context The FCA has published a speech, delivered by FCA Chief Executive Nikhil Rathi, at the “Fair4All Finance Delivering Financial Inclusion Together” Conference. The speech...
ICO fines a sole trader who sent nearly one million spam texts £200,000
Link(s):£200,000 fine for sole trader who sent nearly one million spam texts | ICO Context The ICO has fined Bharat Singh Chand £200,000 for sending nearly one million spam texts about debt solutions and energy saving grants. He has also been issued with an...
FOS publishes its complaints data for Q3 2025
Link(s):Financial Ombudsman Service continues to see a fall in cases – Financial Ombudsman serviceHalf-yearly complaints data: H1 2025 – Financial Ombudsman serviceRedress system reforms to prevent compensation delays and provide predictability needed for innovation –...
FCA prosecution results in data protection breach conviction
Link(s):Individual convicted and fined for data protection breach | FCA Context A prosecution by the FCA has resulted in a fine and conviction for Luke Coleman, a former Virgin Media O2 employee, who sold confidential customer data to family friend for use in a boiler...
FCA issues a Decision Notice withdrawing approval for SMF3 at Beauforce Corporation Limited
Link(s):Decision Notice 2025: Howard Duckett Context The FCA has published a Decision Notice, referring to breaches of FIT related to a lack of fitness and propriety in the consumer credit sector. The FCA has made an order, prohibiting Mr Howard Roland Duckett from...
Companies House blog: “Building trust in our data, cracking down on economic crime and supporting growth”
Link(s):Companies House strategy: Building trust in our data, cracking down on economic crime and supporting growth – Companies House Context Companies House has published an article supporting its recently published five-year strategy, written by Andy King (Chief...
HM Treasury announces a new ‘Scale-up Unit’ to be based in in Leeds
Link(s):Chancellor unveils plans to 'supercharge' growth of innovative financial services firms - GOV.UKChancellor launches Scale-up Unit in Leeds to help firms grow | FCA Context The Chancellor has announced that financial services firms will get new support to help...
FCA publishes its latest Whistleblowing data Q3 2025
Link(s):Whistleblowing quarterly data 2025 Q3 | FCA Context The FCA has published its latest whistleblowing data, for July – September 2025, showing the number of new reports received and the number closed. The data shows how the FCA received the reports, what the...
Consumer Intelligence Insurance Market Analysis 2025-2026: “The End of Churn – Competing on Value in the New Insurance Landscape “
Link(s): The-End-of-Churn.pdf Context Consumer Intelligence’s latest market analysis reveals a fundamental shift in UK insurance. With switching at historic lows (just 33% in motor and 36% in home) “…the churn-driven growth model has ended.” The future now belongs...
Companies House blog: “Making identity verification simple, secure and trusted”
Link(s): Making identity verification simple, secure and trusted – Companies House Context Companies House has published further guidance on its new identity verification requirements. From 18th November 2025, directors and people with significant control (PSCs) will...
FSCS formally declares Arthur Temlett, trading as Abacus Insurance Consultants, in default
Link(s): Arthur Temlett - check if you can claim | FSCS Context On 21st January 2025, the Financial Conduct Authority (“FCA”) placed restrictions on Arthur Temlett in response to allegations that insurance premiums were not being passed on to insurers. Customers can...
FSCP has published eight response documents to various reviews
Link(s): Publications panels search results | FCA Context The FSCP has published eight response documents to various reviews. Key points to note and next actions Financial Services Consumer Panel response to CP25/22 Modernising the Redress System [pdf]...
FCA publishes the latest complaints data
Link(s):Complaints data | FCA Firm specific complaints data | FCA Firm-level complaints data sortable table: 2025 H1 | FCA https://www.fca.org.uk/publication/data/firm-level-complaints-data-2025-h1.xlsx Aggregate complaints data: 2025 H1 | FCA...
FCA speech: “Do the right thing: Part II”
Link(s): Do the right thing: Part II | FCA Context The FCA has published a speech delivered by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight, at the City & Financial Global FCA Investigations and Enforcement Summit. Referring...
FCA publishes the 2024 GI value measures data
Link(s):General insurance value measures data 2024 | FCAgi-value-measures-data-2024.xlsx Context The FCA has published its third full year of general insurance (GI) value measures data covering January 2024 to December 2024, accompanied by the usual spreadsheet of the...
ABI launches updated floods guide to help households recover and rebuild
Link(s):ABI launches updated floods guide to help households recover and rebuild | ABI Context To mark UK Flood Action Week (13 – 19 October), the ABI has published its updated floods guide, outlining insurers’ support at every stage of recovery process to give...
ICO publishes John Edwards’ opening speech at DPPC 2025
Link(s):https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2025/10/john-edwards-opening-speech-at-dppc-2025/ Context Context John Edwards, UK Information Commissioner, made a speech at the ICO’s annual Data Protection Practitioners’ Conference. The...
ICO has fined Capita £14m for data breach affecting more than 6m people
Link(s):Capita fined £14m for data breach affecting over 6m people | ICO Capita plc and Capita Pension Solutions Ltd | ICO capita-plc-and-cpsl-monetary-penalty-notice.pdf Context The ICO has issued a fine of £14m to Capita for failing to ensure the security of...
CMA publishes update to its market investigation into veterinary services for household pets
Link(s):Veterinary services for household pets - GOV.UKMajor reforms would require vet businesses to make fundamental changes to the way they support pet owners - GOV.UKUnderstanding the CMA’s provisional decision in its vets market investigation - GOV.UKVets market...
Government UK: OFSI Annual Review 2024-25 Effective Sanctions
Link(s):OFSI Annual Review 2024-25: Effective Sanctions - GOV.UK Context OFSI has published its Annual Review 2024-25, which focuses on the effectiveness of the sanctions regime and OFSI’s work around compliance and enforcement. OFSI’s core objective is to ensure the...
Government UK: Moving to a single list for UK sanctions designations
Link(s):Moving to a single list for UK sanctions designations, 28 January 2026 - GOV.UK Context The UK Sanctions List has been the primary list of sanctions designations made under the Sanctions and Anti-Money Laundering Act 2018 (SAMLA) since launching in 2020. It...
DRCF launches Thematic Innovation Hub with focus on Agentic AI
Link(s):DRCF launches Thematic Innovation Hub for innovators with first focus on Agentic AI | DRCF Context The DRCF was established as a voluntary forum in 2020. It brings together four UK regulators with responsibilities for digital regulation – the Competition and...
FCA announces partnership to accelerate delivery of open finance
Link(s):FCA announces partnership to accelerate delivery of open finance | FCA Context The FCA has announced a partnership to accelerate delivery of open finance. Open finance refers to the secure sharing of financial data across various sectors, including...
Premier Insurance Company Limited enters administration
Link(s):Premier Insurance Company Limited enters administration | FCAFSCS protects over 16,000 Premier Insurance Company Ltd customers | FSCS Premier Insurance Company Ltd - latest info for customers | FSCS Context The FCA has published details of an announcement from...
IUA publishes a white paper discussing emerging risks
Link(s):IUA publishes emerging risks white paper - IUAInsuring the Intangible - IUA Context The IUA recently hosted a joint webinar with the Singapore College of Insurance to examine emerging global risks, where it presented its observations and conclusions which are...
Practitioner Panel publishes survey feedback on firms’ views of the FCA’s performance
Link(s):The FCA and Practitioner Panel 2024/25 survey findings | FCA Context The Practitioner Panel surveys FCA authorised firms and publishes its findings each year. This year, the survey was conducted between 3 February and 31 March 2025. The FCA and the...
FCA publishes consultation CP25/27: Motor finance consumer redress scheme
Link(s):CP25/27: Motor finance consumer redress scheme | FCACP25/27: Technical Annex 1: Consumer Redress Scheme for Motor Finance - Data, Analysis of Loss and Liability and Cost MethodologiesCP25/27: Technical Annex 2: State of Competition in the Motor Finance...
H M Treasury (HMT) issues G7 Cyber expert group statement on Artificial Intelligence and Cybersecurity
Link(s):G7 cyber expert group statement on Artificial Intelligence and Cybersecurity: September 2025 - GOV.UK Context HMT has issued a G7 Cyber expert group statement on Artificial Intelligence and Cybersecurity. Rather than set guidance or regulatory expectations,...
FCA press release: Regulators join forces to tackle poor claims management practices
Link(s):Regulators join forces to tackle poor claims management practices | FCA Context The Financial Conduct Authority (FCA), Solicitors Regulation Authority (SRA), Information Commissioner’s Office (ICO) and the Advertising Standards Authority (ASA) are joining...
FCA press release 14m unfair motor loans due compensation under FCA-proposed scheme
Link(s):14m unfair motor loans due compensation under FCA-proposed scheme | FCA Context An FCA review of motor finance agreements found widespread failings on disclosure of commission payments, and of commercial ties, between lenders and brokers. The FCA is now...
FCA publishes a Dear CEO letter: Motor Finance Commission Redress: action we expect firms to take now
Link(s):Dear CEO letter: Motor finance commission redress – action we expect firms to take now Context The FCA has also written to lenders and brokers (PDF) with its expectations of actions firms should take now. The FCA letter points out that it is crucial...
New CII report highlights key challenges in Consumer Duty Board Reporting
Link(s):New CII report highlights key challenges in Consumer Duty Board reporting Context A new report from the Chartered Insurance Institute (CII) highlights the key challenges faced by firms when producing Consumer Duty Board reports. ‘Knowing what data to include’,...
ABI Guest blog – Motor claims inflation: Causes, consequences and what comes next
Link(s):Guest blog - Motor claims inflation: Causes, consequences and what comes next | ABI Context In a Guest blog by Emma Fuller, Partner, DAC Beachcroft, and Pete Allchorne, Partner, DAC Beachcroft, it says that Insurers have known for a long time that claims costs...
FCA publishes Consultation Paper CP25/26: Consequential Handbook changes following the proposals in CP25/17
Link(s):CP25/26: Consequential Handbook changes following the proposals in CP25/17 | FCACP25/26: Consequential Handbook changes following the proposals in CP25/17CP25/17: Supporting consumers' pensions and investment decisions: proposals for targeted support Context...
FCA publishes Product Sales Data 2024 – including pure protection products data
Link(s):Product sales data - 2024 | FCAInterpreting the data | FCA Pure protection contracts product sales data dashboard | FCAproduct-sales-data-pure-protection-contracts-2024.xlsx Context The FCA has produced 2024 product sales data in relation to mortgages, retail...
FCA publishes a new ‘Consumer Duty Focus’ web page
Link(s):Our Consumer Duty focus areas | FCAConsumer Duty requirements review: update | FCA Context The FCA has published a new web page outlining its Consumer Duty focus areas for the remainder of its 2025/26 financial year, along with a new “Consumer Duty...
Which? launches insurance ‘super complaint’ against the FCA
Link(s):Which? launches insurance 'super-complaint' - Which? Context Which? has announced that it is using its legal powers to make a ‘super-complaint’ to the FCA about home and travel insurance, having been making its own investigations into practices in these...
IUA publishes guidance and commentary on commission disclosure practices
Link(s):IUA Guidance on Commissions - IUA076_IUA Guidance - SMB and related arrangements_September 2025 076_IUA Commentary - SMB and related arrangements_September 2025.pdf Context The IUA has published a circular, a Guidance Note and an accompanying Commentary...
Companies House blog: “Why identity verification is good for business”
Link(s):Why identity verification is good for business – Companies House Context Companies House has published a blog setting out its belief that new identity verification checks for company Directors and ‘Persons with Significant Control’ (PSCs) is ‘good for...
ICO issues a warning over ‘robo calls’ as energy firms fined half a million pounds for unlawful marketing calls
Link(s):Warning over robo calls as energy firms fined half a million pounds for unlawful marketing calls | ICOHome Improvement Marketing Ltd | ICOHome Improvement Marketing Ltd | ICOGreen Spark Energy Ltd | ICOGreen Spark Energy Ltd | ICO Context The ICO has published...
FCA speech: “Regulating for growth – the future is now”
Link(s):Regulating for growth – the future is now | FCA Context In a speech delivered by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer at Travers Smith's Future of Fintech 2025, Merchant Taylors' Hall, the FCA addressed the issues of fintech,...
FCA speech: “The confidence dividend: Tackling financial crime to strengthen markets”
Link(s):The confidence dividend: Tackling financial crime to strengthen markets | FCA Context The FCA has published a speech, delivered by Therese Chambers, FCA Joint Executive Director of Enforcement and Market Oversight, at AFME's European Compliance and Legal...