Welcome to the UKGI weekly regulation update service for Aviva ABC brokers

Link(s):  Young drivers warned about fake insurance sold on social media | FCA Context The FCA has published a web page warning 17-to 25-year-old drivers about 'ghost broking' scams, where “bogus insurance policies” are sold through social media and...

Link(s):  Working together against financial crime | FCA Context The FCA has published a speech delivered by Nikhil Rathi, FCA Chief Executive, at the FCA’s Financial Crime Conference.  Rathi introduced the speech by stating that financial crime is changing...

Link(s):   Supporting customers through challenging times | FCA Context The FCA has published a blog by Charlotte Clark, FCA Director of Cross-Cutting Policy and Strategy, outlining the FCA’s expectations of firms in supporting customers in challenging...

Link(s):  AI Lab | FCA Context The FCA has updated its AI Lab web page with details of its re-opened AI Input Zone. Key points to note and next actions The FCA is reopening the AI Input Zone to ask for views and examples to inform a good and poor practice...

Link(s):  FCA, Bank of England and Treasury joint statement on frontier AI models and cyber resilience | FCA Context The FCA has published a joint statement it has issued with the PRA and the Bank of England.  The statement relates to frontier AI models and...

Link(s):  MS26/2: Claims management services: market study terms of reference | FCA MS26/2-1: Claims management services: market study terms of reference M26/2-2: Claims management services: market study notice Is the claims management market working? | FCA...

Link(s):  FCA opens doors to support fast-growing financial firms | FCA Scale-up Unit: supporting fast-growing, innovative firms | FCA Apply to the Scale-up Unit as a FCA solo-regulated firm | FCA Scale-up Unit: FCA solo regulated firms application form...

Link(s):  FCA Authorisations operating service metrics 2025/26 Q4 | FCA Authorisations operating service metrics Q4 2025/26 Context The FCA has published its latest Authorisations Division service quality metrics, covering January to March 2026.  The FCA...

Link(s):  Regulatory guide for credit brokers | FCA Context The FCA has published a ‘regulatory guide for credit brokers’, aimed at smaller credit brokers (generally, firms with fewer than 10 people), to help them understand and implement the FCA’s...

Link(s):  Our response to the Treasury’s policy statement on Consumer Credit Act reform | FCA Consumer Credit Act reformed to protect consumers and support modern finance - GOV.UK HM_Treasury_-_Policy_statement_on_reform_of_the_Consumer_Credit_Act_1974.pdf...

Link(s):  Alert for firms: fake FCA communications | FCA Context The FCA has again updated its ‘Alert for firms: fake FCA communications’ web page, this time with details of fake FCA text messages. Key points to note and next actions The FCA has received...

Link(s):  Regulatory Initiatives Grid - 10th Edition (May 2026) | FCA Financial Services Regulatory Initiatives Forum (FSRIF): Minutes: April 2026 regulatory-initiatives-grid-may-2026.xlsx Regulatory Initiatives Grid: 10th edition May 2026 Context The FCA...

Link(s):          FCA bans and fines Frank Breuer for serious misconduct in pension transfer advice Context The FCA has taken action against an individual adviser resulting in a fine of £755,000 and a ban from the...

Link(s):  FCA Board Minutes 26 March 2026 Context The FCA has published the minutes of its Board meeting held on 26 March 2026.   Key points to note Part of the meeting (Section 4, Strategic Discussion) focused on the role of technology in financial...

Link(s):  Kanda Products & Services enters liquidation Context The FCA has announced that Kanda Products & Services, an authorised credit broker, has gone into liquidation. The firm operated a network of around 700 Introducer Appointed...

Link(s):  RegData | FCA Context All insurance intermediaries have today, 7 May 2026, received an unexpected RegData submission request from the FCA. This is not malicious; it is a genuine request. However, the FCA did not announce to the market that this...

Link(s):  Competition Act 1998 investigations | FCA Context The FCA has announced that, following the publication of financial reporting by PayPal Holdings Inc, it is investigating Mastercard, PayPal and Visa under Chapter I in the Competition Act 1998, and...

Link(s):  FCA to review claims management practices | FCA Context In what might be seen as an unusually strong approach, the FCA is launching a review of the claims management market, following concerns that consumers are being failed by some claims...

Link(s):  Supercharged Sandbox | FCA Context The FCA has updated its Supercharged Sandbox web page to announce that applications are now open for Cohort 2 of its Supercharged Sandbox.  The Supercharged Sandbox is a cohort-based programme designed to help...

Link(s):  Digital Regulation Cooperation Forum | FCADRCF 2026/27 WorkplanDRCF 2025/26 Annual Report Context The FCA has updated its Digital Regulatory Co-operation Forum (DCRF) web page to announce the publication of the DCRF’s 2026/27 Workplan and its...

Link(s):  FCA reviewing whether APRs support consumers’ choices | FCA;   CP26/15: Reviewing the financial promotions rules for consumer credit | FCA;CP26/15: CONC 3: Reviewing the financial promotions rules for consumer credit; Research Note: Navigating the...

Link(s):  Trust, tradition and the future of mutual growth | FCA Context The FCA has published a speech given by Sarah Pritchard, FCA Deputy Chief Executive, at the Building Societies Association annual conference in Edinburgh.  Pritchard likens the FCA’s...

Link(s):  Cyber Coordination Group insights 2025 | FCA Context The FCA has published a summary of discussions held throughout 2025 with industry members of its Cyber Coordination Group (CCG) programme.  The CCG programme brings together up to 140 firms....

Link(s):  Events | FCA Context The FCA updated its event web page to confirm that the 2026 Annual Public Meeting will take place on 6th October 2026.  That update, though, has now been removed. Key points to note and next actions The update announced that...

Link(s):  Complaints data | FCAOpened complaints | FCA Closed complaints | FCAComplaints upheld | FCARedress paid | FCAFirm specific complaints data | FCAAggregate complaints data: 2025 H2 | FCAaggregate-complaints-data-2025-h2.xlsx Firm-level complaints...

Link(s):  Handbook Notice 140 Context The FCA has published Handbook Notice 140, which sets out an overview of updates made to the FCA Handbook, a summary of the changes, and some Consultation feedback. Key points to note and next actions The Notice, amongst...

Link(s):  CCR009 return – relevant ancillary credit firm | FCAFCA RegData : Resources Context The FCA has updated its ‘CCR009 return – relevant ancillary credit firm’ web page with updated details about who needs to submit the return and what data to submit....

Link(s):  Senior management functions | FCAPrepare to apply for a senior manager function | FCAForms: change or cancel an approval for a controlled function | FCA Conduct Rules | FCASM&CR categorisation for solo-regulated firms The Certification Regime |...

Link(s):  Getting firms fit to run | FCA Context The FCA has published a speech delivered by Sheree Howard, FCA Executive Director of Authorisations, at the Association of Professional Compliance Consultants (APCC) Spring Conference 2026 in London.  Howard...

Link(s):  FCA announces second cohort for AI Live Testing | FCA Context The FCA has announced, in a new web page as well as in Jessica Rusu’s speech, the second group of firms selected to join AI Live Testing. Eight new firms (Aereve, Coadjute, Barclays,...

Link(s):  Supporting fintech in the next phase of innovation | FCAScale-up Unit: supporting fast-growing, innovative firms | FCA Context The FCA has published a speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the IFGS UK...

Link(s):  Innovation insights 2025 | FCA Innovation Insights Context The FCA has published an ‘Innovation Insights 2025’ report, which explores what is changing in the fintech world, where the risks are shifting, and how FCA innovation services are helping...

Link(s):  Managing potential risks from inactive appointed representatives | FCA Context The FCA has published a review report setting out good practice and areas for improvement it has seen in its supervisory work related to inactive ARs and Introducer ARs...

Link(s):  FCA and PRA confirm changes to streamline senior manager accountability and boost growth | FCAPS26/6: Senior Managers and Certification Regime review | FCAPS26/6: Senior Managers & Certification Regime reviewReforming the Senior Managers &...

Link(s):      FCA Board minutes: 26 February 2026 Context The FCA has published Board minutes from its 26 February 2026 meeting., which included discussions on the proposed approach to the Advice Guidance Boundary Review, the...

Link(s):      FCA sets out vision for open finance to empower consumers and businesses | FCAOpen finance: Our vision for a smart data futureOpen finance roadmap: our vision for a smart data future | FCA Context Consumers and businesses could...

Link(s):      Spotting risk earlier by tracking consumer credit journeys | FCA Context A blog by Alison Walters, Director of consumer finance, explains how the FCA is using credit-file data and innovative analytics to track consumer journeys...

Link(s):  Research Note: Synthetic Data and Anti-Money Laundering – Project Report | FCAResearch Note: Synthetic Data and Anti-Money Laundering – Project Report Context The FCA has published a report presenting the findings of its Synthetic Data and...

Link(s):  FCA bans CMC's misleading adverts | FCAFirst supervisory notice 2026: Conclusive Financial Limited Context The FCA has published details of a First Supervisory Notice it issued on 20 March 2026 to Conclusive Financial Ltd (Conclusive), a claims...

Link(s):  Alert for firms: fake FCA communications | FCA Context The FCA has updated its ‘Alert for firms: fake FCA communications’ web page with details of fake letters claiming to be from Sarah Pritchard, FCA Deputy Chief Executive, and referencing a fake...

Link(s):  Year 2 Consumer Duty Board Reports: progress and what comes next | FCA Context The FCA has published a blog by Jonathan Pearson, FCA Head of Consumer Policy, about progress towards the ‘Year 2 Board report’, and what comes next.  Under the Consumer...

Link(s):  Consumer Duty information for firms | FCA Context The FCA’s Consumer Duty web page has been updated to include information covering Data Protection law and vulnerability related data. Key points to note and next actions The following information...

Link(s):  Operational resilience 1 year on, incident and third-party reporting requirements - FCA Webinars Context The FCA is hosting a webinar on 29 April 2026, to be run by its technology, resilience and cyber team, marking 1 year since the FCA’s...

Link(s):  Firms’ customer due diligence processes and controls: our findings | FCA Context The FCA has published a summary of its findings from a multi-firm review of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD) and ongoing due diligence...

Link(s):  Regulators launch joint taskforce to crack down on poor practice in motor finance claims | FCA Context The FCA has announced a new joint regulators taskforce to crack down on poor practice in motor finance claims, which will tackle poor handling of...

Link(s):  Becoming a smarter regulator | LinkedIn Context The FCA has published on LinkedIn its March Insights, looking at one of its four strategic priorities – becoming a smarter regulator.  Key points to note and next actions The article comments on: The...

Link(s):  FCA sets out next phase of smarter, more effective regulation | FCA Context The FCA has set out plans for using AI to speed up authorisations, testing new tools to identify key risks earlier, with people remaining at the heart of decision making....

Link(s):  PS19/8: Increasing the award limit for the Financial Ombudsman Service | FCA Context The FCA has announced, as part of its Regulation Round-Up communication, that the award limit for complaints referred to FOS will increase from 1st April 2026. Key...

Link(s):  Handbook Notice 139 Context The FCA has published Handbook Notice 139, confirming a number of Handbook changes and when they will come into force.  The more relevant items are set out below. Key points to note and next actions A new DISP 3.1A sets...

Link(s):  Operational resilience: insights and observations one year on | FCA Operational resilience | FCA Operational resilience: insights and observations for firms | FCA (May 2024) Context To help firms review and evolve their approach to being resilient,...

Link(s):  My FCA marks first year with a single, streamlined sign in for all firms | FCA Context As part of ongoing improvements to My FCA, and following the successful removal of RegData sign in at the end of last year, the FCA has now removed direct access...

Link(s):CP26/11: FCA regulated fees and levies: rates proposals for 2026/27 | FCACP 26/11: FCA regulated fees and levies: rates proposals for 2026/27 Context The FCA has published its fees and levies Consultation for 2026/27.  The FCA is proposing to increase minimum...

Link(s):FCA perimeter report | FCA Context The FCA has updated its Perimeter Report, which sets out the most significant current issues the FCA sees at the edge of its remit (its ‘perimeter’) and the actions needed in response, including where legislative change may...

Link(s):  FCA sets out next phase of smarter, more effective regulation | FCAFCA annual work programme 2026/27 | FCA Context The FCA has set out the next phase of smarter, more effective regulation by publishing its annual work programme for 2026-27, the...

Link(s):  Non-financial misconduct in financial services | FCA Context The FCA has published a new web page in relation to non-financial misconduct (NFM) in financial services in readiness for the new rules and guidance to help tackle NFM.  The FCA is...