Teaming up with... AVIVA

Welcome to the UKGI weekly regulation update service for Aviva ABC brokers

We hope you find the Updates useful. If you are
interested in subscribing to our affordable
ABC compliance support package, please
email us at ABC@ukgigroup.com or
call UKGI on our dedicated ABC
contact line 01925 767893.

Archive

CII statement on the FCA’s CPD consultation

Link(s):Statement from the CII on the FCA's CPD consultation Context In a statement in response to the FCA announcement that it will consult on removing the regulatory requirement for people working in general insurance to complete fifteen hours of ongoing training...

read more

HMRC confirms Insurance Premium Tax receipts for 2024/25

Link(s):HMRC tax receipts and National Insurance contributions for the UK - GOV.UK NS_Table_final.ods HMRC tax receipts and National Insurance contributions for the UK (monthly bulletin) - GOV.UKHMRC tax receipts and National Insurance contributions for the UK (annual...

read more

FCA publishes update on supervisory letters

Link(s):FCA simplifies supervisory letters | FCA Context The FCA has published a webpage with an update that, from 30 April 2025, it will stop issuing and publishing portfolio letters. Instead, the FCA will publish a small number of market reports. The market reports...

read more

FOS publishes its 2025/26 Plans and Budget

Link(s):Financial Ombudsman Service sets ambitious targets for case resolution in 2025/26 – Financial Ombudsman serviceStrategic plans and budget – Financial Ombudsman serviceFinancial Ombudsman Service - Plans and Budget 2025-26 Context The FOS has published its...

read more

FCA launches its My FCA portal

Link(s):FCA launches new portal making reporting easier | FCAMy FCA | FCAFCA explains: Welcome to My FCA | FCAWelcome to My FCA Transcript Context In its latest Regulatory Round-Up e-mail of 25th March 2025 (as reported last week), and in a press release on 31st March...

read more

FCA publishes an updated Regulatory Initiatives Grid

Link(s):Regulatory Initiatives Grid | FCARegulatory Initiatives Grid - April 2025Regulatory Initiatives Grid dashboard – April 2025 | FCAregulatory-initiatives-grid-apr-2025.xlsxFinancial Services Regulatory Initiatives Forum - Minutes: February 2025Terms of...

read more

FCA publishes its annual work programme for 2025/26

Link(s):Support for innovative products and new firms part of new FCA work programme | FCAFCA annual work programme 2025/26 | FCA Context The FCA has published its 2025/26 annual work programme outlining what it intends to deliver in the first year of its five-year...

read more

FCA confirms increase in FOS maximum award limits 

Link(s):DISP 3.7 Awards by the Ombudsman - FCA Handbook Context In line with the policy to automatically adjust the Financial Ombudsman Service’s (FOS) award limit to keep pace with inflation, the award limits will increase with effect from 1 April 2025.  The...

read more

Launch of ‘My FCA’ – a reminder 

Link(s):My FCA | FCA Context In its latest Regulatory Round-Up e-mail, the FCA has reminded firms that it’s new ‘My FCA’ portal  for registered and authorised firms will be launched on 31 March 2025.   Once signed in, users will be able to see their...

read more

FCA publishes its 2025-2030 5-year strategy  

Link(s):FCA launches 5-year strategy to support growth and improve lives | FCAHow we work | FCAOur strategy 2025 to 2030 Context The FCA has launched a new 5-year strategy which sets out the FCA’s vision for the next 5 years, and which will focus on 4...

read more

FCA outlines next steps on Consumer Duty rule review  

Link(s):FCA outlines next steps on Consumer Duty rule review | FCAFS25/2: Immediate areas for action and further plans for reviewing FCA requirements following introduction of the Consumer Duty | FCAFS25/2: Immediate areas for action and further plans for reviewing...

read more

FCA updates its vulnerable customer outcomes report page

Link(s):Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement | FCA Context The FCA has made a minor update to its recent ‘Delivering good outcomes for customers in vulnerable circumstances – good practice and...

read more

FOS shares problems it sees with travel insurance

Link(s):Problems with travel insurance? – Financial Ombudsman service Context FOS has published a blog in relation to the customer problems it encounters in dealing with complaints about travel insurance. FOS provides the following guidance for customers to avoid some...

read more

Lloyd’s publishes full 2024 results

Link(s):Lloyd’s reports sustainable, profitable performance in 2024Lloyd’s Full Year results 2024 Context Lloyd’s has announced its full year 2024 financial results, which show a continuation of positive returns, with profit before tax of £9.6bn (2023: £10.7bn),...

read more

FOS publishes its latest Ombudsman News

Link(s):Ombudsman News Context In line with its recent practice of no longer issuing numbered editions of Ombudsman News, the FCA’s latest Ombudsman News e-mail shares the Q3 2024/25 quarterly complaints data, includes commentary on the FOS decision to charge...

read more

FOS publishes Q3 2024/25 complaints data and commentary

Link(s):Quarterly complaints data: Q3 2024/25 – Financial Ombudsman service Financial Ombudsman Service receives 40% more cases when compared to the same time last year – Financial Ombudsman service Context FOS has published its Q3 2024/25 complaints data (October to...

read more

FCA bans two former Credit Suisse executives  

Link(s):FCA bans former Credit Suisse executives following US criminal convictions | FCA Final Notice 2025: Andrew Pearse Final Notice 2025: Surjan Singh Final Notice 2021: Credit Suisse International, Credit Suisse Securities (Europe) Ltd, and Credit Suisse AG...

read more

FCA publishes Q4 2024 Whistleblowing data

Link(s):Whistleblowing quarterly data 2024 Q4 | FCA Context The FCA has published its Q4 2024 Whistleblowing data, covering October to December 2024.  The data shows the number of new whistleblowing reports received and the number of existing reports closed during the...

read more

FCA bans former Director for insurance premium fraud

Link(s):Final Notice 2025: David Robert Cooke Context The FCA has published a Final Notice confirming that a former Director of and CF1 Approved Person at an insurance broker, Professional Construction Risks Limited, has been banned from holding any future Senior...

read more

FCA removes expectations for Consumer Duty Board champions 

Link(s):Consumer Duty – information for firms | FCA Context The FCA has updated its Consumer Duty – information for firms web page to confirm that from 27 February 2025 it no longer expects firms to have a Consumer Duty Board champion.  Following The FCA CEO’s...

read more

IUA publishes a cyber business interruption report

Link(s):IUA publishes cyber business interruption reportCyber Context The IUA has published a new report (which is available to download from this page) in which it states that cyber business interruption risks should receive the same level of attention as that given...

read more

ABI calls for long-term flood defence investment

Link(s):More action needed to protect properties as adverse weather takes record toll on insurance claims in 2024 | ABI Context The ABI, supported by its own research data and data gathered by Fathom for Flood Re, has called on the government to commit £1bn of...

read more

FCA publishes 2024 financial promotions data and commentary

Link(s):FCA steps up action against misleading financial adverts | FCA Financial promotions data 2024 | FCAFinancial promotions quarterly data 2024 Q4 | FCA Context The FCA has published its Q4 2024 financial promotions data, and analysis and insights in relation to...

read more

Stewarts publishes “The Policyholder Review 2024/25”

Link(s):The Policyholder Review 2024/25 - StewartsThe-Policyholder-Review-2024-25.pdf Context Law firm Stewarts has published an inaugural annual Policyholder Review, outlining key issues and developments in legal disputes in relation to insurance. At a total of 152...

read more

CII reports annual increase in qualifications

Link(s):CII reports annual increase in qualifications Context The CII has reported a 15% annual increase in the number of its insurance qualifications completed in 2024, with an increase in completion of the majority of its insurance qualifications. The improvement...

read more

FCA speech: ‘Culture is contagious’

Link(s):Culture is contagious | FCA Context The FCA has published a speech delivered by Emily Shepperd, FCA Chief Operating Officer, at the 10th Annual Culture and Conduct in Financial Services Summit.  Picking up a similar theme to the Portfolio letter sent this...

read more

ABI launches new Cyber Guide for SMEs

Link(s):ABI launches new cyber guide for SMEs | ABI Context The ABI has published a webpage relating to a recent survey which was undertaken in 2024. The survey results found that 50% of UK businesses suffered some form of cyber security breach or attack. The ABI...

read more

FCA and Practitioner Panel joint survey for 2025 launches

Link(s):The FCA and Practitioner Panel joint survey for 2025 launches | FCA Context The FCA has announced that its latest Practitioner Panel survey is being sent to all regulated firms so they can share their feedback on how the FCA regulates the industry.  The...

read more

FCA launches its new ‘My FCA’ portal

Link(s):My FCA | FCA Context My FCA will provide firms with a single point of sign in, using existing FCA user details, for Connect, RegData and their page on the Register. Once signed in, firms will be able to see all their regulatory reporting and attestation tasks,...

read more

LIIBA launches its 2025 Agenda

Link(s):Microsoft Word - LIIBA 2025 agenda press release FINAL.docxLIIBA-agenda-2025-FINAL-1.pdf Context The LIIBA has announced the publication of its 2025 Agenda, titled “Restating the value of broking” and announcing a “ground-breaking project to quantify the...

read more

LMA  blog: “Why wordings matter”

Link(s):Insights Context The LMA has published an insights article on why policy wordings matter, in particular revising UK personal accident wording to boost consumer accessibility and how the changes made to it aim to boost consumer understanding. Key points to note...

read more

CII publishes January 2025 Public Trust Index

Link(s):Public Trust Index - January 2025Public Trust Indexhttps://www.cii.co.uk/media/3vcfoomc/cii-report-wave-1415-2024.pptx Context New data published by the CII reveals that consumers continue to believe that insurers could do more to build trust, particularly by...

read more

CMA publishes its Annual Plan 2025/26

Link(s):CMA Annual Plan 2025 to 2026 Context The CMA has published its draft Annual Plan for 2025 to 2026 under a banner of “Promoting Competition and Protecting Consumers to Drive Growth, Opportunity, and Prosperity for the UK”.  This statement underpins the...

read more

LMA announces its 2025 priorities

Link(s):Insights Context The LMA has announced its 2025 priorities. Reinforcing its purpose to maintain the Lloyd’s market's position at the forefront of global insurance, the LMA board has outlined that its priorities for the year ahead will include both Blueprint...

read more

ABI publishes its Annual Report 2024

Link(s):abi-annual-report-2024.pdf Context The ABI has published its Annual Report 2024, with the title “Building Resilience in a Changing World”.  The document is split into 16 sections over 48 pages, the sections including bringing the industry together, engaging...

read more

FCA updates its Unacceptable Behaviour Policy web page

Link(s):Unacceptable behaviour policy | FCA Context The FCA has updated its web page in relation to its Unacceptable Behaviour Policy, which focuses on what it sees as unacceptable behaviour on the part of those individuals who engage with the FCA (so consumers or...

read more