Context
With venues being booked, suppliers being secured and deposits being paid months, or even years, before the big day, couples are being urged by the Financial Ombudsman Service to make checking their insurance part of their wedding planning.
Key points to note and next actions
Over the past six years, the FOS has investigated more than 600 wedding insurance complaints, with claim declines, delays and valuations being among the most complained about issues. Cases have included:
- venues becoming unusable following fires or flooding
- venues or suppliers going out of business
- photographers, caterers and other suppliers failing to provide the expected service
- illness affecting the couple or close family members
- cancelled travel disrupting overseas weddings
The FOS has shared tips for couples, to help them avoid insurance pitfalls and also provides a couple of case studies in the article itself.
Firms that sell Wedding Insurance should review the article and ensure they support customers to understand the potential issues that could arise and help them decide on the most appropriate cover.