| Link(s): | Liam Coleman appointed as chair of the Financial Ombudsman Service | FCA FCA appoints chair of the Financial Ombudsman Service – Financial Ombudsman service |
Context
The FCA Board has appointed Liam Coleman as chair of the Financial Ombudsman Service (FOS), with the approval of the Treasury. Liam will take up the permanent role on 10 October 2026 for a 3-year term, having served as interim chair for the last year. The FOS has also announced the appointment.
Key points to note and next actions
- The FCA is required by the Financial Services and Markets Act 2000 (FSMA) to appoint the chair of the Financial Ombudsman Service, with the appointment being approved by the Treasury.
- Liam has brought strong leadership and valuable insight to the Financial Ombudsman Service over the past year. His extensive experience across financial services, regulation and public service organisations will be invaluable as we work together to support a redress system that is fair, predictable and effective for consumers and firms.