Context
The FOS has published its latest Ombudsman News 167.
Key points to note
This edition is split into 5 sections:
- Now open: our plans and budget consultation for 2022/23
- Our action plan for changing and improving
- We’re recruiting – join the Financial Ombudsman
- Our opening hours over the festive period
- Business interruption insurance – complaints about “at the premises” cover
- Many BII policies provide cover where there is a case of disease at the insured premises. On this page, FOS sets out its approach to complaints about insurance claims for business interruption caused by Covid-19 “at the premises” under five headings:
Next actions
None – for information and awareness