Context
FOS has published the latest issue of Ombudsman News, Issue 160.
Key points to note
- An update on the appointment of Nausicaa Delfas as the FOS interim Chief Executive and Chief Ombudsman.
- Details of two new members of the Non-Executive Board.
- The FOS 2021/22 strategic plans and budget.
- The FOS ‘Taking us to 2025’ strategy.
- Highlighting some new content on the FOS website about, and looking at complaints involving, economic and domestic abuse.
Next actions
None – for information