Context
Mark Shepherd, Assistant Director, Head of General Insurance Policy of the Association of British Insurers (ABI) has welcomed the Government’s confirmation that, despite a short delay to the implementation of the Whiplash Reform Programme, and therefore the new Official Injury Claims Portal, the reforms are proceeding and will soon be implemented.
Key points to note
- The ABI will continue to work with the Government to support the implementation by May 2021.
- The ABI is urging the Government to publish the new rules as soon as possible so insurers can engage with the new injury claims portal and provide a good service to customers.
- Insurers will require a minimum of three months from publication of the final rules to be ready.