Context
The FCA has updated its Non-financial misconduct in financial services web page to remind firms that the new rules and guidance have come into effect.
Key points to note and next actions
- Non-financial misconduct includes behaviour that is not of a clearly financial nature such as bullying, harassment and violence.
- Where NFM is serious and goes unchecked, it can harm individuals, firms and confidence in financial services.
- The new rules and guidance to help tackle NFM came into effect on 1 September 2026. Firms should ensure that they know about the changes and how to implement them within their firms.