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FCA updates its ‘Consumer Duty requirements review: update’ web page 

Link(s):  Consumer Duty requirements review: update | FCA

Context

The FCA has updated the web page on which it highlights its ongoing work to review the requirements of the Consumer Duty.  The updates are across the web page to reflect the FCA’s current work.  The page was first published in September 2025 and sets out how the FCA is streamlining its rules and reducing complexity for businesses following the introduction of the Consumer Duty.

Key points to note and next actions

The FCA provides responses to feedback on its requirements for firms, that feedback being received via the FCA’s 2025 Regulatory Summit.  Key themes that were highlighted are:

  • Clarifying how the Duty applies to firms in distribution chains.
  • Providing clearer guidance on the scope of rules, including the Duty.
  • Ensuring the FCA coordinates effectively with FOS.
  • Improving consistency in rules and definitions.
  • Updating legacy disclosure rules.

The page sets out the FCA’s future priorities under four headings:

  • Reviewing the foundations.
  • Future-proofing disclosure.
  • Reducing the administrative burden.
  • Streamlining requirements.

The page includes reference to the FCA’s most recent publications in relation to the further streamlining of insurance rules and the geographical scope of Consumer Duty.