Context
Glasgow based company DialADeal Scotland Ltd (DDSL), has been fined by the ICO for making more than half a million nuisance calls.
Key points to note
- DDSL made unsolicited calls to numbers which had been registered with the Telephone Preference System (TPS) between August 2019 and March 2020.
- The calls were about non-existent Green Deal energy saving schemes including boiler and window replacement, loft insulation and home improvement grants.
- These calls generated more than 500 complaints to the ICO and the TPS by TPS subscribers – one of the highest numbers received.
- These complaints suggested that DDSL had used several false trading names and the ICO’s investigation found that the company also disguised the telephone numbers they were calling from – this is also illegal.
- The company has been fined £150,000 by the ICO.
Next actions
None – for information and awareness