| Link(s): | FCA Authorisations operating service metrics 2025/26 Q2 | FCA Authorisations operating service metrics Q2 2025/26 |
Context
The FCA has published its Q2 2025/26 (July to September) Authorisations Division operating service metrics. The performance shows 13 metrics being ‘green’, 1 ‘amber’ and none ‘red’.
Key points to note and next actions
- The amber metric is due to some cancellation applications being determined after the statutory deadline because some firms had not yet taken the necessary steps to meet the FCA’s conditions for cancellation, such as resolving outstanding FOS complaints. This demonstrates the importance of making sure that all loose ends (e.g., complaints, client money) are tied up before applying to de-authorise.
- 99.5% of applications across all metric areas were determined within the statutory deadline.