Context
The CMA has published two new pieces of guidance in relation to how it gathers information to enforce consumer law, and how it uses its direct consumer enforcement powers.
Key points to note and next actions
- The information gathering guidance includes details about what the CMA’s powers are, who they apply to, when it will use them, the use of information notices, observing conduct of business, and what happens if businesses or individuals do not comply with the CMA’s legally imposed requirements.
- The guidance about how the CMA will use its direct enforcement powers includes details about the CMA’s role in enforcing consumer law, its approach to investigations, the process of an enforcement case including final decisions, and what happens after the FCA makes a decision in an enforcement case