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PS20/3: Signposting to travel insurance for consumers with medical conditions

Link(s):https://www.fca.org.uk/publications/policy-statements/ps20-3-signposting-travel-insurance-consumers-medical-conditions#revisions

Context

In April 2021 the FCA introduced new requirements to help consumers with more serious pre-existing medical conditions (PEMCs) better navigate the travel insurance market. Part of the requirements introduced the rule that firms would have to signpost consumers to a directory of specialist firms that provide this type of insurance.

Key points to note

  • The FCA has taken the decision to delay the post implementation review of the travel signposting rules by a year.
  • They intend to conduct the review in the period April to October 2023.
  • They consider the impact of Covid-19 on the travel insurance market, both in terms of level of market activity and the challenges separating the impact of the remedy from the impact of Covid-19, would undermine their ability to draw firm conclusions if the review were conducted this year.
  • They expect that there will be better evidence available in 2023 to conduct the review.

Next actions

None – for information and awareness