Link(s): Update on changes to our services for businesses | ICO
Context
In October 2024 the ICO published a webpage piloting some changes to the way it provides support to businesses. The ICO encouraged businesses to use the growing range of resources available via its website so firms could get the certainty they needed on any data protection concerns. The ICO has kept this approach under review and gathered feedback to ensure that this offering is meeting the needs of businesses, whatever their size.
Key points and next actions
- While the ICOs online tools and resources are helping businesses to get answers, it has become clear during the pilot that further work is needed.
- From 16th December firms will be able to use the business advice helpline for help with their data protection questions.