| Link(s): Ombudsman News 158 |
Context
The FOS has published Ombudsman News 158 on 12th March
Key points to note
- The announcement of the departure of Caroline Wayman from her roles as chief executive and chief ombudsman is covered
- Details of the latest complaints data are included, looking at:
- product-specific complaints between October and December 2020; and
- business-specific complaints between July and December 2020
- FOS talks about its latest diversity, inclusion and wellbeing report
Next actions
None – for information