Context
Nausicaa Delfas has been appointed as interim Chief Executive and Chief Ombudsman of the FOS.
Key points to note
- Caroline Wayman has stepped down after seven years as Chief Executive and Chief Ombudsman.
- Nausicaa has joined the FOS from the FCA where she is currently the Executive Director of International and Interim Chief Operating Officer.
- Nausicaa officially takes up the role on 17th May and will be in post while the Financial Ombudsman Service’s board carries out an open recruitment process for a permanent Chief Executive and Chief Ombudsman.
Next actions
None – for information only