Context
The FCA has published a speech delivered by Emily Shepperd, FCA Chief Operating Officer and Executive Director of Authorisations, at TheCityUK and Financial Services Skills Commission Future Skills Conference. The speech considers how to attract the right talent into financial services and what that talent looks like.
Key points to note and next actions
The key points raised in the speech were:
- As financial services look to plug the skills gap and ensure its future competitiveness, it’s important to tap into skills markets outside of London. This also helps firms to better reflect consumer demographics.
- To attract and retain talent it’s important for firms to build strong and healthy cultures that are inclusive, enabling diversity of thought and healthy challenge.
- A highly skilled and agile workforce is better able to respond and adapt to changing world events and also new ways of working.
- Firms should look at ways to upskill their workforce as we grapple with the potential and challenges linked to AI.
The speech considers the issues of focussing on the right behaviours, creating the right environment, agility in the workforce, and the possibilities and challenges from AI.