Context
The FCA has launched a Consumer Duty firm survey, which is being sent to a sample of small and medium-sized firms to understand the progress they are making in implementing the Duty.
Key points to note
The survey is being carried out on the FCA’s behalf by Ipsos Mori. The results are anonymous and the FCA will not be told what any individual firms say.
The FCA is urging firms that are selected to take the time to complete the survey. The survey results will be used to understand how prepared firms are in meeting the implementation deadline of 31st July 2023, and how the FCA can best support them to embed the Duty effectively.
Next actions
None – for information and awareness.