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CAP release advice for firms’ using claims based on surveys or awards in promotional material

Link(s):Voted the ‘best’? Comparisons based on surveys or awards | CAP

Context

CAP offer advice for firms wishing to promote awards they have received and/or favourable results of surveys.

Key points to note

The advice covers the use of objective claims, such as where firms are claiming that they or their product is the best. This type of claim should be evidenced by objective data.

The advice also covers the use of comparisons with competitors or competitor’s products, which must “objectively compare one or more material, relevant, verifiable, and representative feature of those products, which may include price”.

Next actions

None – for information and awareness.