| Link(s): https://www.abi.org.uk/news/news-articles/2020/11/surviving-a-flood—consumer-help-from-the-abi/ |
Context
The ABI, in collaboration with the National Flood Forum has launched a document to provide fresh help and guidance to homeowners about how to reduce the risk of flooding and, if they are flooded, how to minimise damage and recover as quickly as possible.
This partnership comes after research showed that over 5.2 million properties in England are at risk of flooding with major flooding since 2007 having affected around 80,000 properties. In Scotland 284,000, Wales 245,000 and Northern Ireland 45,000 properties are recorded at risk of flood.
Key points to note
- The Guide is available here: https://www.abi.org.uk/globalassets/files/publications/public/flooding/abi-responding-to-floods-guide.pdf
- It sets out steps to reduce the impact of flooding. Including:
- Keeping informed of the latest developments by listening to local radio, TV or calling the floodline service on 0345 988 1188 for information from the Environment Agency, Scottish Environment Protection Agency, and Natural Resources Wales. Residents in Northern Ireland can call 0300 2000 100.
- The Guide goes on to explain the claims process, including:
- What to do in the immediate aftermath
- Cleaning and stripping out the property
- Drying out, repairs and returning to the property.
- The Guide also outlines industry best practice in offering cash settlements, where the customer would prefer this