Context
The FCA has published its Annual Report and a number of supporting reports and documents. Within these publications, the FCA is highlighting the improvements it has made for consumers and businesses across its remit and in line with its statutory objectives.
Key points to note and next actions
The FCA has highlighted a number of its key successes for 2023/24, including:
- Significant improvements in authorisations
- Intervening to stop harm to consumers more quickly
- Improved fair complaint resolution and compensation
- Strong action to tackle financial crime
- Protecting consumers in the crypto market
- Protecting consumers
Alongside its Annual Report, the FCA has also published:
- FCA outcomes and metrics | FCA – A webpage highlighting the outcomes the FCA wants to achieve, the metrics they are using to measure its success towards those outcomes and it progress toward the outcomes
- FCA operating service metrics 2023/24 | FCA – A webpage providing a summary of the FCA’s 51 operating service metrics, which contains a link to the operating service metrics table for 2023/24.
- Prescribed Persons Annual Report 2023/24 | FCA – The FCA’s annual Prescribed Person report on Whistleblowing, providing data on the number of whistleblower reports it has received and the action it has taken as a result.
- FCA Enforcement data 2023/24 | FCA – A report identifying its enforcement work, including; identification of harm and action taken; firms’ failure to submit returns or attestations; firms’ failure to pay its fees or levies; and firms not using the permissions they hold.