Context
The Consumer Duty came into force on 31 July 2023, setting a higher standard of consumer protection in financial services. The FCA hosting a webinar on 6th December 2023 to help firms understand its expectations now the Duty is in force.
Key points to note
The webinar will focus on the following areas:
- The FCA’s supervision and enforcement approach
- Sector specific areas of focus
- Examples of good practice
- Next steps for firms
The FCA will also take questions during the live webinar, and those who register will be able to submit questions when registering. The webinar will be of interest to regulated firms, trade associations, professional bodies and compliance consultants.
Next actions
None – for information and awareness.