Context
FOS has published its plans and budget consultation for 2023/24.
Key points to note
Each year the FOS publicly consults on proposed plans and budget for the financial year ahead. The consultation provides those interested in the work of the FOS, and those who pay directly for it, with the opportunity to feedback on how the FOS delivers and funds its service. The FOS is consulting on:
- Projected demand – including volumes and trends in 2023/24 and what impact the cost of living will have on complaints volumes
- Projected funding – do firms agree with the FOS’ funding proposals
- Draft budget
- Projected costs
Next actions
The consultation is open until 31 January 2023. Read the full consultation and find out how to send your response. The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the FCA.