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General insurance value measures- updated FCA web page

Link(s):https://www.fca.org.uk/firms/general-insurance-value-measures#revisions

Context

The FCA has updated it’s webpage on Value Measures reporting. Under the new measures, general insurance firms are expected to publish a report covering the period 1st July 2021 – 31st December 2021 by 28th February 2022. The report must contain data on general insurance value measures such as claims frequencies, claims acceptance rates, average claim pay-outs and claims complaints as a percentage of claims.

Key points to note

  • The table now provided by the FCA on its page sets out which firm (where there are several firms involved in underwriting a product) will be responsible for submitting the value measure data to the FCA.

Next actions

None – for information and awareness only.