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Business Interruption insurance test case: Insurer claims data – updated data

Link(s): https://www.fca.org.uk/data/bi-insurance-test-case-insurer-claims-data

Context

The FCA sent a Dear CEO letter to insurers affected by the test case which explained that the Regulator intends to gather information on all non-damage Business Interruption (BI) policies which are capable of responding to the Covid-19 pandemic following the Court judgments. A list of updated policies was published on 12th March 2021.

The letter also set out the FCA’s intention to gather information from all affected insurers regularly on the progress of their non-damage BI claims and to publish some of this data. 

The FCA has now published a second set of data in relation to BI claims.

Key points to note

The FCA has decided to publish the following information at individual firm level:

  • BI claims where the insurer has received all the information required to enable them to calculate the total value of the claim.
  • BI claims for Covid-19 related loss that have been accepted.
  • BI claims where the insurer’s decision as to whether there is a valid claim is pending.
  • Unsettled BI claims where an interim/initial payment has been made to the policyholder or their representative.
  • BI claims where an offer of final settlement has been made, accepted by the policyholder, and paid in full.

Some of the figures published include:

  • The aggregate value of the interim/initial payments made for the 2,898 unsettled claims where such payments have been made is £247,689,535.
  • The aggregate value of the payments made for the 10,772 claims where final settlements have been agreed and paid is £352,101,391.
  • This means that, at the point of this information submission, 13,670 BI policyholders out of the 35,438 who have had claims accepted, had received at least an interim payment.

Next actions

Primarily this is provided for information, but firms involved in dealing with BI claims should be aware of the data and to keep the results in mind when considering their claims handling processes.